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14 Messages

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300 Points

Fri, Jul 17, 2015 11:40 AM

Guestpass email shows from address as Ruckus ZoneDirector

Guestpass email shows from address as Ruckus ZoneDirector <[email protected]. I can change the [email protected], but can I change the Ruckus ZoneDirector portion of the address to something else? If so where is this done?

Responses

824 Messages

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13.2K Points

5 years ago

chuck.

if ZD is sending those emails then please change it from ZD GUI -- configure -- systems -- Email server

824 Messages

 • 

13.2K Points

5 years ago

looking at current design, you CANNOT change display name however can change email address from which email is being sent...

14 Messages

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300 Points

5 years ago

The e-mail from address I changed when I configured the Guest,  I just think you should be able to change the display name or at least strip it off.  I know that security through obfuscation is not secure, but why would anyone allow the showing of what you have in a secure(?) environment?
Brand User

Former Employee

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2.6K Messages

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44.8K Points

Hi Chuck, 
    I invite you to post your Idea, for our product marketing team to receive and consider.

14 Messages

 • 

300 Points

I would like to be able to change the label Ruckus ZoneDirector sent with the Guest e-mail that shows

From Ruckus ZoneDirector <[email protected]>

to something that doesn't show what type of device it is, even though when the user receives  the e-mail, users could assume what the device is.  If I could change it to something like HelpDesk Phone# <[email protected]> that would be helpful

8 Messages

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212 Points

I also need this. In general the whole guest pass customer experiance should be able to be modified. English is not the ony language used in the whole world ... :)
Brand User

Former Employee

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2.6K Messages

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44.8K Points

When greater customization is desired, the HotSpot solution offers your login page and authentication server, over Ruckus provided Guest Access.

8 Messages

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212 Points

I understand that i could go to an external hotspot solution but the internal solution is perfect for enterprise sites except for the fact that we cant change the text in the windows.. seems to me that this would be a welcome option for those of us that do not have english speakers as our users......

2 Messages

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70 Points

4 years ago

Hi all, any update about the option to change the displayed name on email sent to guest users?

Thanks

1 Message

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60 Points

4 years ago

I also need this... i will wait for...
thanks

2 Messages

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70 Points

4 years ago

It seems that that option is still available on Smartzone only. :)

1 Message

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60 Points

3 years ago

Need this one too. A shame this is not yet able to be customised.