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2 Messages

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100 Points

Mon, Jun 22, 2020 7:16 AM

Answered

Generated Guest wifi codes cannot be printed in Chrome

Generated Guest wifi codes cannot be printed in Chrome, they can be printed in IE11 (after pop up block is disabled). I already have turned off my pop up blocker in Chrome but still I the default.html page cant be printed. What do I have to change?

Responses

Employee

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604 Messages

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10K Points

5 months ago

Hi Eric,

Could you confirm below details.

1- ZD's firmware version.
2- AP model in use.
3- Chrome software version.
4- Try from incognito window of Chrome and from a different PC. See if that works.

Regards,
Syamantak Omer

Regards,

Syamantak Omer

2 Messages

 • 

100 Points

5 months ago

Hi Siamantak,

The 4th option seems to be working. If I use an incognito tab then the printing page is shown indeed.
Thank you very much!

Employee

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604 Messages

 • 

10K Points

Hi Erik,

In most of GUI related issue, it's a good idea to clear the browser cache/cookies and try again.

I am glad to know that it fixed the issue.

Regards,
Syamantak Omer

Regards,

Syamantak Omer