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9 Messages

 • 

192 Points

Wed, May 18, 2016 8:24 AM

Answered

Firmware upgrade ZoneDirector 1200

I have download the ZIP file from the support site

But which of this file should I use to upgrade my firmware

Ruckus-Products-MIB
Ruckus-ROOT-MIB
Ruckus-TC-MIB
Ruckus-ZD-AP-MIB
Ruckus-Event-MIB
Ruckus-ZD-System-MIB
Ruckus-ZD-WLAN-Configuration
Ruckus-ZD-WLAN
Ruckus-ZD-AAA-MIB

I need some help here




Responses

16 Messages

 • 

298 Points

5 years ago

Sorry, those are files from the SNMP-MIB archive. You'll need the ZD Image File from the support page, active support account needed.

9 Messages

 • 

192 Points

5 years ago

But as I can see there are only two Places where I can download my files -

A ZIP file or Software Release

When I try software Release I got some strange Paige coming up

Are any other Places I can go?


Employee

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305 Messages

 • 

4.9K Points

5 years ago

Hi Holbaek,
Please can you copy/paste the page you are getting.

As normally if you have a support contract you should be able to download the latest firmware

Kind regards
Martin

16 Messages

 • 

298 Points

5 years ago

There is only one place to find the images:
https://support.ruckuswireless.com/products/73-zonedirector-1200#firmwares
But if you do not have a support contract, you cannot get the image. Ask your Ruckus Partner for help.

9 Messages

 • 

192 Points

5 years ago

But I have a support contract

Which of this files should I take for upgrade ZD1200


Employee

 • 

305 Messages

 • 

4.9K Points

5 years ago

Hi Holbaek,

I just checked and see that you downloaded after the mib files also 9.9.1.0.31 image.
So you were able to download the software.

If you didn't then i suggest you just to go to chat on the support.ruckuswireless.com and let them open a case for you.


Kind regards
Martin

9 Messages

 • 

192 Points

5 years ago

OK - and thanks for your help

Have a nice day