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2 Messages


90 Points

Wed, Nov 5, 2014 10:43 PM


does ruckus work with Gmail and if it does how to setup

have used the setup with
[email protected]
port 587

username [email protected] (accualy used my gmail account)
tls checked and start tls checked

and it don't work


Brand User

Former Employee


2.6K Messages


44.8K Points

6 years ago

KBA-3399 says:

The GmailSMTP server settings for sending mail through Gmail from any email program are:
• Gmail SMTP

• Gmail SMTP user name: Your full Gmail address (e.g. [email protected])

• Gmail SMTP password: Your Gmail password

• Gmail SMTP port (TLS): 587

• Gmail SMTP TLS/SSL required: yes

...and does your ISP permit SMTP and TLS protocol/port 587?

Here are the settings that worked within the ZD Configure / System section:

[ User-added image ]

There are times when one has 2-step security verification enabled in your gmail account. The above parameters will not work if one has 2-step verification security enabled. To make it work, disable 2 step verification or go to the Account settings option of your gmail. Within the Account options, select Security. Within Security, select the 2-step verification settings. Then log in and select the App Specific Passwords section tab. Then click on the Manage 'Application-specific passwords' tab. There the SW will generate a password for you to use in the SMTP Authentication password section.

824 Messages


13.2K Points

6 years ago

Hi Michael Brado,

I was able to make the Alarm Email Notification with gmail work with test sucess and emails too however with one change - SMTP Authentication Username i used was "without" for me 2-step verification was disabled.

Here is the screenshot:

Please note i am using ZD1000 with Version - build 21 and not sure if something changed after the firmware version i used

best of luck.

2 Messages


70 Points

2 years ago

I want to set up my Gmail account with the ruckus. I have the same question that is it possible or not. Please help me to resolve this issue. If anyone cannot Recover Gmail Password then they can check their mail to reset password link.