Skip to main content

Wed, Aug 19, 2015 12:19 AM

Can't find 802.11d option in my ZD Configuration Panel

Hello - I am having trouble with IOS devices not connnecting or not performing with my Ruckus network.  IN other posts i have read that enabling the 802.11d will help this problem but i cannot seem to locate the option on my ZD WLAN configuration screen - is it possible my version does not contain the option?  i am running 8.2.0.0 build 53.  the KB article here https://support.ruckuswireless.com/answers/000001867 actually has a screen shot of the config screen but i have nothing below the "MAx Clients" line.  Any advice or help would be greatly apprecaited - thanks

Responses

Brand User

Former Employee

 • 

2.6K Messages

 • 

44.8K Points

5 years ago

The 802.11d WLAN Advanced Option was introduced in ZoneFlex 9.1 release.
Version 9.1.2.0.8 for example, has the option to help Apple clients.  It was not
in version 9.0, 8.2, or earlier.

2 Messages

 • 

80 Points

5 years ago

hey thanks for the quick reply - can i download or buy that version of the software?

Employee

 • 

128 Messages

 • 

2.6K Points

5 years ago

You can download this firmware from our support site. Choose the firmware based on your product model.

9 Messages

 • 

164 Points

5 years ago

CG, were you resolve your issue?
Brand User

Former Employee

 • 

2.6K Messages

 • 

44.8K Points

5 years ago

Good news, Ruckus PLM have agreed to remove Premium Support restrictions on ZD firmware downloads.

https://forums.ruckuswireless.com/ruckuswireless/topics/announcement-zoneflex-firmware-downloads-now...