S

1 Message

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70 Points

Tue, Aug 31, 2021 7:34 AM

Symptom that wifi connection is repeatedly cut off only on Mac BOOK

sz-144 R750 configuration

The phenomenon that the connection to the wlan is cut off occurs only in mac book

Problem solved when using ssid clone

May I know what is the cause?

Responses

Official Rep

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1.2K Messages

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16.6K Points

9 d ago

It is a very short description to provide a root cause.

Without looking into the logs and packet captures, it may be  hard to confirm what is causing this issue.

What is the software version of controller and APs?

Open a support case if problem is coming back after some time. It is also good to keep one AP in problematic state so that support can use it for troubleshooting purpose.

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