william_jones_j5cm029r1ermh's profile

Tue, Jul 11, 2017 5:35 AM

My Ruckus box was switched off and now it won't connect to the internet

After having been turned off (by a decorator who unplugged it all) I switched it back on I think it is connected properly (but I have no directions as was not given them when it was installed) it won't connect to the web.

My internet preferences say "Wi-Fi has the self-assigned IP address and will not be able to connect to the Internet."

Can anyone help?

Brand User

Former Employee


2.6K Messages


44.8K Points

5 y ago

What kind of Ruckus box do you have?  If you look on the bottom label, it will say.
Did you buy this box, or was it provided to you where you live by the complex or ISP who installed it?

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