N

8 Messages

 • 

170 Points

Tue, Jul 6, 2021 3:41 AM

How to replace broken primary controller with a RMA device on a cluster mode?

The primary controller SmartZone 100 in a cluster mode has a hardware failure and we have to replace it with a new unit.
Anyone can suggest what is the procedure to replace the primary controller unit, licenses?

Official Rep

 • 

259 Messages

 • 

4.4K Points

5 m ago

Hi Nyi_nyi_soe,

Please open a RMA case from the below link so that our team can help you to replace the device and licenses.

https://support.ruckuswireless.com/contact-us

Important Announcement