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Tue, Jul 28, 2015 1:38 PM

Wi-Fi connectivity limit

We've started to use Ruckus Wireless AP in our office, and we've noticed that when 30 users or so are using the Wi-Fi network at the same time - new users can not connect to the network, and sometimes the active connections start to disconnect (after someone disconnects - another one can connect instead of him).
I can't find any reason for this issue and I'm kinda lost (I only found that it's supposed to work for 100 connections or so).
Does anyone have an idea?


Brand User

Former Employee


2.6K Messages


44.8K Points

5 years ago

What type of authentication are you using?  All wifi clients since 2005 should support a WPA2 (not Auto), AES (not mixed) configuration for maximum encrypted client count per radio, per AP.  Open Auth (only) allow the max numbers published by Marketing.

Here's where I was going with my WLAN authentication question.