High latency on Apple devices vs. Windows
New to Ruckus and working on a deployment for a hotel/resort property. We've gotten reports of connectivity issues with the POS system that runs on iPads carried around by the servers. I did some digging and I noticed high latency spikes when pinging the iPads. Pings will sit below 10ms for maybe 10 pings, then bounce up anywhere between 50-250ms for another 10 pings or so, then come back down, with some variations. I'm able to reproduce this issue with Apple laptops as well. We've done a site survey, signal and SNR values all look good. What's odd is on Windows devices I'm not able to reproduce the issue. A windows devices connected to the same WLAN on the same AP as a Mac device will maintain low latency, while a Mac or iPad will spike.
I have a case open with support, but I wanted to see if anyone had any suggestions/tips on things that can be done from a config standpoint to try and make Apple devices happier. I'm running the latest version of the vSZ and using R720s and T710 omnis. Thanks.