ASK the Pack
Thu, Nov 19, 2020 1:56 AM
Hi, how can remote access the unleashed R500 from outside in the home/office without using the Firewall.
The setup of my unleashed is in DHCP mode, DHCP is provided from our ISP.
1 y ago
Depending on what tasks you would like to achieve, the Unleashed Mobile App (UMA) which is free, can be a good option for you to access your home Unleashed network management from anywhere in the world. Available on both Apple App Store and Google Play from link below.
@tch hi, i download the apps but i can only access within the same network. How can i access it in the outside world? anything i need to do in the settings to register, something like that?
If you haven't done so yet, you need to enable it from the WebUI, see below. Also add yourself to the "Remote User Control".
Hi tch, already enable the remote management.
Can you describe what pages or error messages or screenshots you get when you connect using the mobile app outside the local WiFi network? How did you login to the mobile app?
Please see screenshot.
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If Unleashed has a static public IP address (If it has dynamic, then too you can access but IP my change and you may not be aware about this change remotely), you can access it over the internet. If not, you have create a port map on your firewall and access Unleashed over it.
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