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3 Messages

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90 Points

Sun, Aug 29, 2021 11:15 PM

SNMP v3 Upgrade Bug

Hello,

If you have SNMPv3 enabled, after a firmware upgrade and reboot the device stops responding. It is easy to restore it, you just have to uncheck "Enable SNMPv3 Agent", save, then check "Enable SNMPv3 Agent", and save again. I was hoping someone could mark it a bug and fix. :)

Dan

PS: Ruckus R610 if that helps.

Employee

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5 Messages

 • 

110 Points

2 m ago

Hello Dan,

Thank you for reporting the issue. 

Can you please help to get the below details. 

1)Hardware details.(ZD or Smartzone)

2)Version of Firmware that this issue is reported.

Regards,

Naresh Kumar 

3 Messages

 • 

90 Points

@naresh_kumar_7493781 

Hi!

The R610 is running Unleashed, it was originally a ZoneFlex, I had the issue with the latest firmware (200.10.10.5.246) and the last few before that.

Dan

Employee

 • 

5 Messages

 • 

110 Points

Hello Dan, 

Thank you for the details. 

Can you please open up a support case and we will proceed further on this to check the behavior.

https://support.ruckuswireless.com/cases/new

Regards,

Naresh Kumar 

3 Messages

 • 

90 Points

@naresh_kumar_7493781 

Sounds good case opened!

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