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3 Messages

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142 Points

Mon, Jun 14, 2021 5:08 PM

Adding access points?

Good day, I currently have an Unleashed network with 4 existing R710 access points. I just bough 4 more to increase my WIFI but when I plug in any of the new 4 access points which are also R710, they aren't getting detected by the current network? I can see they power on and start blasting a Configure.Me***** wifi network but the original 4 access points just autoconfigured themselves. Any idea or suggestions as to how I can get these 4 new access points added to my current config?

Accepted Solution

Official Solution

Employee

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80 Messages

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1.2K Points

6 m ago

You may need to get the additional APs on the same firmware version as your operating network in order to have them able to communicate and join together.

what firmware is your Unleashed?

and check what is on the APs you got.  either via SSH --- or you may need to just go through the initial wizard setup to get past it, then log in to the 'new' unleashed network you have created.  ensure the firmware matches and then do a factory reset.  It should then be picked up by your original Unleashed master and join...

3 Messages

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142 Points

Thanks, I got into the AP's via SSH and sure enough the firmware was ancient like 2 years old. I updated the firmware manually via SSH and TFTP and they were detected by the Unleashed network. Thanks Sunny

2 Messages

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70 Points

6 m ago

Hi Nadeem,

There two ways do to this right;

1) Connect the new AP's to a switch where one of the other AP's is connected to

2) Ad the serial number of the new AP's to the network, you can find this feature within the management module, "zero touch mesh".

3 Messages

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142 Points

Thanks for the reply, I sadly don't see the "zero touch mesh" options, Could it be because I have not turned on Mesh since all my access points are cabled or do I just not know where to look for it?

2 Messages

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70 Points

Look at Paul's reply, I think he's right. Software versions don't combine to well. You 200.5 and 200.7 versions don't combine for instance. 

70 Messages

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1.1K Points

6 m ago

Look under administration, update, I’m almost  sure the new AP’s will be there as member AP, and just update there, the last couple of months we have to do this all the time, New AP’s should upgrade or downgrade automatically, for some reason that process is broken

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