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17 Messages

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242 Points

Mon, Nov 30, 2020 11:57 PM

ICX7150-C12 switch no connected devices

Rukus APs shows online and my switch showing disconnected. Unleashed system only supports ICX firmware version 08.0.90 or later. AND Failed to ping ICX 192.168.1.36. Suggest checking the network.

Windows laptop connecting to APs and working internet too but not in Iphone/MacBook or Smart TV. Can anyone experienced this issue and how to solve the issue.

27 Messages

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410 Points

1 y ago

Can you reframe your question?

17 Messages

 • 

242 Points

I have 3 APs, which are showing online. Internet is working from Windows laptop if I connect to any of APs but not on my iPhone/Ipad/Macbook and smart TV. 

When I logged into unleashed portal then my switch showing as disconnected. The error showing

"Failed to ping ICX 192.168.1.36. Suggest checking the network."

Do you have any idea on this ?

27 Messages

 • 

410 Points

DHCP scope full?

17 Messages

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242 Points

Where can I see that DHCP scope?

2 Messages

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70 Points

1 y ago

I'm currently experiencing the same problem

1 Message

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60 Points

2 m ago

I have been also experiencing the same problem for the past several months. The switch shows disconnected from the router yet the APs work. Internet is not stable through APs. Big headache. All answers I searched doesn't provide step by step solution for the general customer.

I want to update the switch through unleashed management portal. The update fails. 

What is the best way to get help on this issue?

1 Message

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60 Points

2 m ago

Hi, I am also experiencing the same problem. Below is the screen shot, the switch is failing to register and is not available to reach unleashed network. Still the internet connection is working, but its very unstable.

(edited)

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