thomas_oppyen's profile

13 Messages

 • 

220 Points

Fri, Sep 10, 2021 9:08 AM

Upgrade AP Ruckus vSZ - 5.2.2.0.1026 to version 6

We been having some issues with upgrading ap zones to version 6.0

Last ap patch is applied (6.0.0.0.3073) but upgrading directly to this seems to cause issues with some of the ap's.

It happens with all type of models R720, R510 etc.. Totally random.

They are upgraded and "up-to-date" in vSZ, but customer complains about connection issues.

Identifying the ap's is actually quite simple, the affected ones show as 2,4 ghz disabled in vSZ.

The fix varies, some we've had to factory reset, flash with standalone firmware and then join them to vSZ again, after they downloaded firmware and joined they are ok. Some of them it's works just by going back to version 5.2.2.0.1026, then do it step by step (5.2.2 -> 6.0.0.0.1594 -> 6.0.0.0.3073).

So we tried to update some zones step by step, but we still got the issue on some ap's.

Some bug when upgrading to version 6 it seems.

Anybody else experienced this? Maybe this will be fixed in patch or newer version?

Responses

190 Messages

 • 

3K Points

12 d ago

Is there a specific reason why you have to be on v6? .. 5.2.2 is the recommended firmware version for vSZ. 

There is an AP update that came out today for 5.2.2, this release seems very stable thus far.

Important Announcement