I asked this question earlier but now I have some more details and need some guidance.
I have an SZ-100 (a SZ-104 to be exact). I have not had good luck RMAing equipment recently with Ruckus, slow response, and slow shipping. If our SZ-100 went down for some reason I simply can't wait a week plus for Ruckus to get me a new controller.
Our setup is very simple, a single cluster serving a small campus of 70 APs with 2 wireless lans.
My initial plan was to get another SZ-100 and do an active-active setup with the second controller being in another building. I had an open case with a Ruckus Support Engineer for an unrelated issue and ran this plan by him and he said it would be easy to implement.
In the meantime, I went to source another SZ-100, and of course, they're NLA. The vendor I was suggested an SZ-144 as that's what they had listed as replacing the SZ-100. I OKed it, took a quick look at the specs, and noticed the SZ-144 had quite a bit more capacity but figured that couldn't hurt. I did ask the Support Tech and he assured me that the 144 would work, I just couldn't mix SZs and vSZs.
That brings us to today, I was talking to another Ruckus Support Engineer (same unrelated issue as above but I think we resolved it this time) and mentioned my plan and he said I could NOT add my SZ-144 to my SZ-100 cluster in an active-active setup. So now I'm sitting here with what looks like a very expensive paperweight.
I honestly wish I had pumped the brakes on the the SZ-144 as it was also a considerable price increase as well. We were rushing to close out the budget year so things happen quickly.
What are my options? I feel like I'm stuck between a rock and a hard place at the moment.