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5 Messages

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110 Points

Mon, Jun 21, 2021 11:00 AM

Ruckus T350c on vSZ

Hello, I have doubts about buying new equipment. Since we are using vSZ (HS) on 5.1.2.0.302 firmware can we activate the Ruckus T350c.

Since we can't find anywhere on which firmware version (vSZ) that outdoor works.

Thanks 

Employee

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15 Messages

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168 Points

5 m ago

Hello Nenad_Nikolic,

We have started supporting T350C/D from version 6.0. Please upgrade to version 6.0 and apply below AP patch (6.0.0.0.1610) before registering an AP.

https://support.ruckuswireless.com/software/3032-ruckus-smartzone-6-0-ga-new-ap-model-bundle-for-t350c-access-point-b1610

Regards,

Parikshith

5 Messages

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110 Points

Unfortunately the controller vSZ (HS) we are using now is on the firmware version 5.1.2.0.302. The number of AP we have is about 2400. We have from ZF 7xxx, Rx00 to RX10 series. They are legacy devices and we have 70% of it.

For these devices we use AP firmware 3.6.2.0.695. We now that we can use a firmware n-2 and that is ours setup. And that's a big problem.  

We don't now how to use clusters, and can we manage with clusters different firmware's.

Can we upgrade controller on 6 or higher and keep manageability on legacy AP working on AP firmware 3.6xxxx?

Employee

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15 Messages

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168 Points

Hello Nenad_Nikolic,

Unfortunately we don't have any other solution. We no more support legacy Zones in 6.0.

Regards,

Parikshith

Employee

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80 Messages

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1.2K Points

in SZ6 you can support a 5.2 zone, but not below.  This could be an option.  Upgrade your controller to 6 and the zones as well to be able to support the new T350 series.

If you have access points that won't work beyond 5.2 you could leave them in a separate zone.  Though I don't believe there are any APs supported in 5.1 and not 5.2 should you should be able to upgrade no problem.

What is your concern to upgrade to 5.2?  i.e. which access points do you believe are unsupported

5 Messages

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50 Points

5 m ago

The T350c can be managed by the SmartZone 6.0 firmware version. What other devices and models are you managing on your SmartZone?

5 Messages

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110 Points

@commscope_conner

Unfortunately the controller vSZ (HS) we are using now is on the firmware version 5.1.2.0.302. The number of AP we have is about 2400. We have from ZF 7xxx, Rx00 to RX10 series. They are legacy devices and we have 70% of it.

For these devices we use AP firmware 3.6.2.0.695. We now that we can use a firmware n-2 and that is ours setup. And that's a big problem.  

We don't now how to use clusters, and can we manage with clusters different firmware's.

Can we upgrade controller on 6 or higher and keep manageability on legacy AP working on AP firmware 3.6xxxx?

 

5 Messages

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50 Points

@nenad_nikolic 

You cannot cluster two SmartZone instances with different firmware versions. What you could do is run an active-active controller environment. Move all your current APs that can be managed by 6.0 (R500, R600, and RX10) and the AP management licenses to a new instance running 6.0. Then as you replace the ZF 7xxx models, you can move the licensing from your legacy controller to your updated controller. 

(edited)

5 Messages

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110 Points

5 m ago

"Then as you replace the ZF 7xxx models, you can move the licensing from your legacy controller to your updated controller". Did you mean to physically replace AP. We have 223 ZF models and 503 R300 models (model that does not work on 5.o firmware).

What to do with those devices. Throw it away?

We already have that setup with controller 5.1.2.0.302 and AP legacy firmware. 

5 Messages

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50 Points

Our ZF 7xxx and Rx00 models have been EOL. This means we don't write code for them anymore. They are great models, but they don't take advantage of the new wi-fi 6 benefits like BSS coloring, 1024-QAM, OFDMA, or TWT. If you desire to keep them and purchase new wi-fi 6 models for your environment, you will have to run separate instances, as you know. 

5 Messages

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110 Points

5 m ago

Anyway, you didn't help us at all. We already knew everything you wrote. For the separate instances we need to buy another controller. For the legacy AP's we don't need advance services. Only to work. But...

thanks anyway 

5 Messages

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50 Points

@nenad_nikolic please see @sunny_gupta comment above

in SZ6 you can support a 5.2 zone, but not below.  This could be an option.  Upgrade your controller to 6 and the zones as well to be able to support the new T350 series.

If you have access points that won't work beyond 5.2 you could leave them in a separate zone.  Though I don't believe there are any APs supported in 5.1 and not 5.2 should you should be able to upgrade no problem.

What is your concern to upgrade to 5.2?  i.e. which access points do you believe are unsupported

Official Rep

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1.3K Messages

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17.7K Points

Hi Nenad,

Product and software both can have their own limitations. But when it comes to AP hardware, it is obvious that very old legacy APs will no longer supported, as we add more and more features and technology support on controller/APs.

By default, RUCKUS SZ solution do supports last 3 major firmware releases (including current version) but going beyond is not possible.

Main reason is, more features added to newer software version needs more processing power (CPU/MEM/DISK) which is not available on legacy APs.

(edited)

Regards,

Syamantak Omer

Official Rep | Staff TSE | CWNA | CCNA | RASZA | RICXI

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