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388 Messages

 • 

5.9K Points

Wed, Mar 11, 2020 8:57 AM

Answered

What does it mean on SZ 5.2?

Hi.

When I associated R750 to SZ 5.2, it shows me below.

AP Image Signing: AP [[email protected]:xx:xx:xx:xx:xx] with firmware version [112.1.0.0.2146] is USI. USI to FSI upgrade is not allowed due to difference in Image formats.

What is this?


Responses

5 Messages

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100 Points

8 months ago

Hello Jeronimo, What version of SZ 5.2 are you using?

246 Messages

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4.2K Points

8 months ago

Hi Jeronimo,

Check out the below KB for more information on the error.
What is the Zone firmware version?

https://support.ruckuswireless.com/articles/000008727


388 Messages

 • 

5.9K Points

8 months ago

Version is 114.x and 112.x for R750 and 5.2.0.0.699 for SZ.

Both are FSI.

5 Messages

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100 Points

8 months ago

Hello Jeronimo,

I would like to know if you have upgrade problem with that, if so we might need to have you by logging case. 
Your AP is upgraded to 5.2 but you are seeing this alarm only?

388 Messages

 • 

5.9K Points

I recently heard from partner that they can't associate R750 to SZ5.2 when R750 was configured static ip addess.

When I reproduced this symptom, I found that message.

I think the message is also a bug because all are FSI.

5 Messages

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100 Points

Yes it is. the AP should get upgraded with this alarm in our experience. If your R750 cannot associate, we can provide you with the AP image SZ5.2. In order to follow up, it is recommended to have a case log in our ticket system.

388 Messages

 • 

5.9K Points

I have already opened a case a few minutes ago.

The case's id is 01040508.

Thanks.