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Q

Thu, Dec 3, 2020 3:46 AM

vsz5.2.1,all services are down

After installing ova on vsz5.2.1, use the command, show service, prompting all services are down , what should be done

Responses

6 Messages

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60 Points

2 months ago

Hi there, it usually take about 30-40 mins for all services to resume. If it is taking longer than 1 hour, something is wrong :)

(edited)

6 Messages

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60 Points

I have noticed that once you complete the firmware upgrade, first thing resume is ICMP.  If you can ping it, you can SSH into vsz and wait for services to be resume.  I would wait for all the services to resume before proceeding further.  30-40 mins minimum. 

Official Rep

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312 Messages

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4.9K Points

2 months ago

After installing? did you run setup? and configured the vSZ?

regards

Martin

5 Messages

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110 Points

I have run setup, and there is this prompt

5 Messages

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110 Points

2 months ago

I have run setup, and there is this prompt

 

2 Messages

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70 Points

Hi paresh_patel_37e4f4,

when you install the .OVA file you need to run setup as Martin said. After that you can access the GUI from management IP for 3 interfaces vSZ or the vSZ IP if a single interface. Then you need to continue the configuration as create/join cluster, country, etc. After this It will take some time to install the software, and only after this step you will be able to see services on CLI.

Thanks.

David.

5 Messages

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110 Points

a month ago

After installation, the setup and management address have been set, but now the WEB management page cannot be accessed using this address
 

Official Rep

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312 Messages

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4.9K Points

Hi 

The correct address would be

https://172.31.25.96:8443

Please check the QSG (Quick Startup Guide) and the Administrator Guide.

Kind regards

Martin

5 Messages

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110 Points

Use port 8443 to login successfully. Thank you