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1 Message

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70 Points

Fri, Dec 27, 2019 9:11 AM

Answered

vSZ lost password

Hi, one of our employees changed the admin password, but we did a backup last week. Is there any way to recover the password from the backup without restore it to factory default?

Responses

Employee

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128 Messages

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2.6K Points

10 months ago

Hello Nir,

We can recover the admin password from the configuration backup. Since you have saved one before changing the password, please open a support ticket with us and we will help you on the same.

- Anusha