james_lockett_kvugc1qynrba3's profile

2 Messages

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80 Points

Thu, May 21, 2020 3:25 AM

Smartzone firmware 3.5.1.0.419

I have created Guest Access Portal successfully can access via laptop/desktop and iPad software version 13.4.1.  But with iPhone IOS 13.4.1 I am unable to connect to the Guest Access Portal landing page.   Can anyone please advise?

Responses

Official Rep

 • 

1.1K Messages

 • 

15.7K Points

1 y ago

Hi James,

Could provide more details.

1- Are you getting portal page?
2- What error you are getting after connecting to guest SSID?
3- Could you try opening browser on iPhone and try to hit any HTTP side like espn.com etc.
4- Bypass CNA is enabled on WLAN or not?

Regards,
Syamantak Omer

2 Messages

 • 

80 Points

1 y ago

1- No, I cannot load the portal page.
2- No error internet browser is blank.
3- Cannot browse any other site on iPhone4- Yes, CNA is enable

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