murat_bulat's profile

2 Messages


80 Points

Fri, Sep 4, 2020 9:17 AM

Ruckus SmartZone 100 encryptMacIP CLI Bug

I am trying disable encrypt-mac-ip with no encrypt-mac-ip CLI command. System getting error  "% Unable to update the encryption MAC address and IP settings. Reason:  Set encryptMacIP value failed : ." how can i disable encrypt-mac-ip. I think its a bug.

Best regards


Official Rep


1.1K Messages


15.7K Points

1 y ago

Hi Murat,

Please run below commands and share the output (from all the nodes, if this is multi-node cluster).

show version
show interface
show cluster-node
show cluster-state
show service

This command usually fails when cluster/node is out of service or any service is down in one or all of the nodes.

Syamantak Omer

2 Messages


80 Points

9 m ago

Hi Omer,

Other cluster node was offline, i removed cluster, command worked.

Thanks for support.

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