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20 Messages

 • 

250 Points

Wed, Aug 26, 2020 7:43 PM

Answered

Product difference SZ100 and SZ104

Hi,
I purchase SZ100 (P01-S104-UK00) but which i received is SZ104.
when i check the data sheet image totally  different, which i received fully black  color. 
Its new design? but when i check google am not able to find anything like that. its look like SZ100-D

Responses

Employee

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599 Messages

 • 

10K Points

3 months ago

Hi Bino,

Adding a photo of front and bottom panel would help to identify the appliance.

SZ100-D looks like below.



And SZ100 looks like this.



Verify the details on product's front and reach-out to your reseller if you got wrong device delivered.

You can also check the product part number and other details on bottom panel of the appliance.

Regards,
Syamantak Omer

Regards,

Syamantak Omer

20 Messages

 • 

250 Points

3 months ago

Hello,
The product which I received same part number which I order, but looks different.

Employee

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599 Messages

 • 

10K Points

Did you purchase this from an authorized Ruckus reseller?

Could you also share the serial number.

I have never seen a black SZ104, so I may have to check internally, if new devices are coming with black cabinet.

Though, new variant of SZ100 series (SZ144) comes in Black but with latest COMMSCOPE RUCKUS logo.



Regards,
Syamantak Omer

Regards,

Syamantak Omer

20 Messages

 • 

250 Points

Hello,

yes we brought from authorized Ruckus reseller (westcon)

Serial Number # 202038000062.

Regards 

Bino

Employee

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599 Messages

 • 

10K Points

Hi Bino,

As confirmed by Javier, it is SZ100 with new design/color.

Go ahead and install/configure/use it.

Regards,
Syamantak Omer

Regards,

Syamantak Omer

29 Messages

 • 

622 Points

3 months ago

Hi guys,
I believe it's just a new design for the SZ-100. We've received several models in this black color in the front side.

Best regards,

Employee

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599 Messages

 • 

10K Points

Hi Javier,

Thanks for the information.

Indeed its a design change because most latest SZ100 (SZ144) is also released with same color.

Regards,
Syamantak Omer

Regards,

Syamantak Omer

20 Messages

 • 

250 Points

Thank you for the confirmation