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24 Messages

 • 

380 Points

Tue, Jul 30, 2019 11:50 AM

Answered

OS policy problem with new OS

Hi, 
we have applied OS policy for WLAN intended for use only with our mobile devices (android, ios, blackberry, chrome OS). 
Most of the client mobile devices work without a problem, but we have several which are unable to connect. We've found out that their phones are using some sort of hybrid android OS (Xiaomi mobile phone). If we disable OS policy they can connect. 
How can we deal with these clients and have OS policy active ??

PS:
Wiki: "Xiaomi runs on its own version of OS which is known as MIUI. MIUI is a combination of Android and IOS, thus it is very similar to Android but it contains many good features of IOS too"

Thanks
mIRO

Responses

126 Messages

 • 

2.7K Points

a year ago

Hi Vimro,

Please open a TAC case attach packet capture of DHCP transaction (DORA) from that client and request support to add this OS fingerprint to existing database which should probably be made available in future release.

Regards,
Abilash PR

24 Messages

 • 

380 Points

a year ago

Thanks for the info. I just did what you suggested ;)
I hope that support for these devices will be added.

mIRO

126 Messages

 • 

2.7K Points

a year ago

Hi Vmiro,

Yes it should be added in next release.

Regards,
Abilash PR.