guest portal sometimes slow (up to 5 minutes)
We are a school with 7 different buildings.
All our buildings are equipped with ruckus AP's (500, 510 and 710) and we use vscg 184.108.40.206
We also use a guest portal. When a user connects to this guest portal it can take up to five minutes before the authentication screen pops up.. some more details
- one location i never saw this happen (always fast, but this the location where some things have changed to ap's because of a previous incident.
- we often use chromebooks. But these are not the only devices with delays.
- sometimes connecting with one device takes 5 minutes while the other (chromebook + phone) is (close to) instant [the offered url is the same (so.... same ap within seconds apart)]
- sometimes connecting goes instant while connecting two hrs later takes 5 minutes (same building)
- I already made a support call with ruckus, but it can definitely not hurt to post here as well
thank you in advance