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3 Messages

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110 Points

Thu, Apr 23, 2020 9:26 PM

Answered

400 bad request, No required SSL certificate was sent, nginx

I downloaded the vscg-5.2.0.0.699.ova, and followed the install docs for my ESXi, 6.7.0 cluster.  I'm setting the Smartzone up as an essentials profile with only 1 NIC.  The setup goes fine without any problems.  I can ping the vSmartzone appliance from my workstation just fine, and it can ping me.  When I go the WEB interface to finish the install, I received the following message:

400 bad reques
No required SSL certificate was sent
nginx

Would you please help with the problem.

Responses

Employee

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92 Messages

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2.1K Points

7 months ago

Hi Stephan,

While logging into the Web please use following format https:// IP>:8443.

Regards,
-Ankush

3 Messages

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110 Points

7 months ago

Hi  Akush,

Thanks.  I just found this out from the .PDF file.  The video and HTLM docs didn't say anything about a port number.

I do have another problem, if you are willing to help...

When I do login to continue with the setup, i'm pushed to the Cluster Information section.  I'm not able to go back to make any changes to the following:

Language
Profile

I fill in the cluster information and click NEXT, i'm then taken to the Management IP Address area.  I complete that section and click NEXT, but it just bring me back to the Cluster Information area again.  I'm stuck in a loop.  Any thoughts?

Thanks.

127 Messages

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2.4K Points

7 months ago

I remember seeing something similar in the past. Are you assigning your IP using DHCP or static? I think I was using DHCP and I still had to manually assign the DNS servers and/or the default gateway. If possible, configure all IP parameters manually and make sure to provision all those values.


127 Messages

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2.4K Points

Otherwise, if at all possible, you could try to complete the installation using the console of the virtual machine? On ESXi you should be able to access the virtual "screen" of the VM and complete the installation like that.

127 Messages

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2.4K Points

Also, the problem I was having was actually the opposite, I couldn't assign a DNS server when using static IP configuration. With no DNS the next step, which was NTP was failing if trying to use NTP with "name based" servers (like "pool.ntp.org"). I had to point the configuration to an IP based NTP and after NTP syncs, it would let me continue.

3 Messages

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110 Points

7 months ago

Thanks all for the information.  I was able to get through the install.  It turns out that I fat fingered the IP address for the NAT.  Once I fixed that, all went well.  Again thanks.