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Thu, Jan 11, 2018 2:57 PM


Ruckus SCI 3.5.0 setting > system not visible, but loading icion (fresh install)

After installing VM SCI 3.5.0  i want add a controller under "setting > system" , there is no +Add button, only a loading icon, that doesnt finish loading.

- I made vm with minimum hardware requirements for master mode (esxi)
any one ho knows to solve this? Not match i can do wrong i think.

Wanted te install for trail befor we buy it, but if this doesnt work... maybe a bug?


Brand User

Former Employee


2.6K Messages


44.8K Points

3 years ago

Hello,  I just wrote a KBA-7590 for this issue.

Spinning wheel under some Admin screens after upgrading, was only seen under FireFox (latest Chrome has no problem).

It may be necessary to unblock some Admin ports in your Firewall for FireFox.

You can quickly verify if ports are being blocked under FireFox by trying to go to the following link:

and click on "Advanced" link/button to add the exception.

388 Messages


5.9K Points

3 years ago

Do you configure SCI behind NAT?

2 Messages


100 Points

3 years ago

Its was as Michael Brade said, with Firefox it doesnt work, with Chrome it does work.