Skip to main content

Thu, Jan 11, 2018 2:57 PM

Answered

Ruckus SCI 3.5.0 setting > system not visible, but loading icion (fresh install)

After installing VM SCI 3.5.0  i want add a controller under "setting > system" , there is no +Add button, only a loading icon, that doesnt finish loading.

- I made vm with minimum hardware requirements for master mode (esxi)
any one ho knows to solve this? Not match i can do wrong i think.

Wanted te install for trail befor we buy it, but if this doesnt work... maybe a bug?

Responses

Brand User

Former Employee

 • 

2.6K Messages

 • 

44.8K Points

3 years ago

Hello,  I just wrote a KBA-7590 for this issue.  https://support.ruckuswireless.com/answers/000007590

Spinning wheel under some Admin screens after upgrading, was only seen under FireFox (latest Chrome has no problem).

It may be necessary to unblock some Admin ports in your Firewall for FireFox.



You can quickly verify if ports are being blocked under FireFox by trying to go to the following link:
https://[SCI-IP-Address]:53000/api/v1/clusters

and click on "Advanced" link/button to add the exception.

388 Messages

 • 

5.9K Points

3 years ago

Do you configure SCI behind NAT?

2 Messages

 • 

100 Points

3 years ago

Its was as Michael Brade said, with Firefox it doesnt work, with Chrome it does work.