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1 Message

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70 Points

Fri, Mar 17, 2017 5:46 AM

R500 ethernet port has link up, but not passing traffic.

We have R500 APs  and they randomly go unmanageable. The ethernet port remains physically UP, but it doesn't pass any traffic. So far, the only solution we got is to reboot it and we don't want to keep doing that.

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Brand User

Former Employee

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2.6K Messages

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44.8K Points

4 years ago

What do you see in the logs from the AP and the Switch it's connected to?
If controller managed, do you see AP events in the controller logs?
What version are you running?  Is it latest for your platform?  (Solo, Unleashed, SZ, ZD, etc)