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Changing the resources of ruckus smartzone-essentials virtual machine

Hello Team, We already have ruckus Virtual smartzone-Essentials deployed on a virtual machine, and it accommodates for a maximum of 100 AP. In the site we had an unexpected growth and we need to install more than 100 AP, in the document it is stated that for deployments to accommodate up to 500 A

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

34

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Accepted Solution

Official Solution

My AP R320 don't want to go on my Ruckus Cloud

Hello, Here is my problem. Most of my AP R320 join my cloud and it works fine. But I used two of them before, for another customer, and I installed this version of the firmeware (RUCKUS Unleashed AP 200.10.10.5.253 (GA Refresh2)). When I boot them up, they don't join my cloud, even if I type thei

Question

 • Unleashed

34

1

0

Official Solution

WatchDog Support Question

Hi there! Anyone who knows what's included in product no. ICX7850-SVL-NDP-5 (Description: WatchDog NBD PARTS ONLY SUPPORT, ICX 7850). Is 24x7 TAC support included in this package? Why the description "PARTS ONLY"?

Question

 • RUCKUS ICX Switches

21

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Accepted Solution

Making a CoA Disconnect Request to the Cloud Managed AP

Hi everyone, I am looking for to make a Coa disconnect request to a cloud managed AP. Unfortunately I found nothing for CoA in cloud related documents. Is it possible? Thank you.

Question

 • Cloud & Analytics

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Official Solution

Lennar Ruckus ICX 7150 Dropped Internet Connection

My ICX 7150 is dropping internet connection constantly and after doing much research here and watching the Terry videos I’ve determined this is from not having the primary image available or corrupted and it reverts to secondary image ia “R” router image that is likely throwing all sorts of loops as

Question

 • RUCKUS at Home

54

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0

Official Solution

Upgrade VSZ-HS from 5.1.2 to latest release

Hello Team, I have a virtual smartzone-high scale controller running on version 5.1.2.0.302. The APs associated to the controller are mainly R320. I am planning to upgrade the controller, would you kindly inform me about the latest release that would be possible to upgrade to in my case ? besides

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

37

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0

Official Solution

ZF7762-S

I am an Amateur Extra Class radio operator, FCC Commercial Radio Operator licensee, and Computer Scientist (currently working on my Masters) that has been working with Linux and UNIX since 1985 (when I was in my 3rd year in college). I am interested to take some now unsupported and decommissioned

Question

 • RUCKUS at Home

18

2

0

Official Solution

I would like to see an updated SmartZone Management of the ICX deployment guide.

Any idea when the following guide will be converted to cover SZ 6.0 ? https://support.ruckuswireless.com/documents/3995-deployment-guide-smartzone-management-of-the-icx

Question

 • Switches

23

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0

Official Solution

ICX 7150 Recovery

Hello all! After doing "erase startup config" switch requires username and password. Firmware 09.00a, default super and sp-admin doesn't work. Command "no password" doesn't work, switch still requires username and password. How I can log in now?

Question

 • Switches

39

2

Accepted Solution

Can't access unleashed web interface page - Certificate problem

Hi. I've messed up my web access to the unleashed interface page by installing the wrong certificate (Cloudflare) in the administration area, now I'm not able to access my R600 AP by browser anymore (Unleashed ver. 200.7.10.202 build 127). When I try to access http://unleashed.ruckuswireless.com/

Question

 • Unleashed

35

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0

Accepted Solution

r650 not reachable

Hi everyone, I'm trying to setup a r650 but this does not really work. It is connected to the network and seems to boot up but I cannot access it via the default IP. The PWR led is flashing slowly and CTL fast. Also the LAN leds are blinking periodically. I already tried to hard reset it but stil

Question

 • Unleashed

26

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0

Accepted Solution

ICX7450 - PoE port is always BLOCKING and state is down and down

I have a Ruckus ICX7450-24 PoE with dual power supply and only one Cisco AP 9100 in ethe 1/1/23 (tried other ports- same outcome) and no other PoE drawing device. We had a power event, which resulted into a switch replacement. Whenever I connect the AP to any physical port it goes into BLOCKING and

Question

 • Switches

30

4

0

Accepted Solution

Channelfly incompatible with apple products!?

Simple question I can't find answered anywhere. Is channelfly incompatible with apple products? I have 3 R710's running 200.11.10.5.195 (previously 200.10.10.5.246) it's always done this regardless of firmware. When channelfly is enabled on 5ghz whenever an apple device (iphone 13 pro max,ipad air 2

Question

 • Unleashed

49

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0

200.11's new CLI Debug from webUI feature?

I saw the new release notes for 200.11 has the ability to perform "CLI Debug from the web UI ... provide web CLI commands to debug the system." But I see no such ability from the webUI. Has this feature made it to 200.11.10.5.195?

Question

 • Unleashed

64

1

Reinstall licenses on zd 1200

whats whrong with the licenses if my zd 1200 got damaged and I need to change it. I can reinstall the licences in the new zd? 

Question

 • ZoneDirector

30

3

Problem with Hunter Irrigation Disconnecting From WiFi

We have a site with a Hunter sprinkler controller that wont stay connected for more than a few hours. The device itself says its still connected to WiFi but running a DNS test or checking on the Unleashed client tab the device is not connected. I have even tried creating an SSID with no authenticati

Question

 • Unleashed

26

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0

AP not connecting to the right ZD

HI. I have 2 zonediretors, one zd1000 and one zd 1200. They work good together and the zd 1000 is the main one with 25 APs and the zd1200 only have 5 licenses. My APs are ZF7363 I only have 2 APs on the zd12 and i should have 3, but the third just wont show up. I have tried to reset the AP withou

Question

 • Access Points

20

4

0

Can't connect to Zoneflex 7363 web interface

We needed to extend our wifi coverage so purchased 2 preused Zoneflex 7363 APs. I have connected them to a laptop and am able to ping them but cannot connect to the web interface, I get an error which says "Cant connect securely to this page. This might be because the site uses outdated or unsafe T

Question

 • Access Points

29

2

0

Hotspot Web page for Virtual SmartZone

Hi Team,Can anyone confirm if I can use the same documentation down below for Virtual SmartZone - (vSZ) or Is there another one? Enabling WISPr (Hotspot Services) in the ZoneDirector: https://webresources.ruckuswireless.com/pdf/appnotes/appnote-wispr.pdf Thanks a lot.

Question

 • Wireless Questions & Best Practices

18

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0

User Packet spoofing is detected from wireless by antispoofing feature and Its source mac spoofed case.

Hello, I'm getting theses messages in the Events of Ruckus Cloud. Can someone explain what is that ? User Packet spoofing is detected from wireless by antispoofing feature and Its source mac spoofed case. Thank you

Question

 • CommScope RUCKUS Cloud

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