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Can you change the IP address of a vSZ?

We have a minimally licensed demo Virtual Smart Zone controller in our production network and would like to move it our lab network.  Is there a way t

Question

 • SmartZone and Virtual SmartZone

205

2

Ruckus REJECTS proper Support

Ruckus REJECTS us to install the Firmware version that was released while under active support.Ruckus further REJECTS to give us the link to their own

Question

 • ZoneDirector

29

2

0

[ AP R320, R510] I can't reach unleash console when i set 2 differents VLANs

Hello, I have a rather embarrassing problem that I can't solve. My goal is the following: I want to make my Wi-Fi AP 2 SSIDs on 2 different VLANs. I

Question

 • Community & Online Support Services

4

1

0

Accepted Solution

Ruckus Unleashed App can't see I'm connected to Ruckus network (App permissions under Android 11?)

I think this might be related to App permissions and the Ruckus Unleashed App not being updated Android 11: We've sold Ruckus APs to a number of our c

Question

 • Mobile Apps & Accessories

28

4

0

Received email "ACTION REQUIRED: Ruckus Cloud has detected devices are out of compliancy"

We are an MSP with hundreds of Ruckus WAP's deployed and we keep receiving emails from the Ruckus NOC with the subject of "ACTION REQUIRED: Ruckus Clo

Question

 • Community & Online Support Services

4

0

0

High Ping non root

I have 5 APs that are running Solo firmware. 1 of them is root and 4 are non-root. Things keep working for weeks but suddenly we start getting high pi

Question

 • RUCKUS Outdoor APs

4

0

0

Poor signal to 1/3 of devices

Hi. I’m new to Ruckus and don’t know to much.  I have 3 R550’s running Unleashed in a 3500sq foot home.  I setup Unleashe

 posted 

3 months ago

 • 

Last response by 

syamantak_omer 

3 hours ago

Question

 • RUCKUS Indoor APs

175

7

0

High latency on Apple devices vs. Windows

New to Ruckus and working on a deployment for a hotel/resort property. We've gotten reports of connectivity issues with the POS system that runs on iP

 posted 

7 months ago

 • 

Last response by 

btt 

4 hours ago

Question

 • 

Answered

 • Wireless Questions and Best Practices

199

10

LAG Configuration for P300 bridges

Looking to set up a configuration with two P300 root bridges connected to an icx7150 and two P300 non root bridges connected to an icx 7250 and utiliz

 posted 

a day ago

 • 

Last response by 

eizens_putnins 

5 hours ago

Question

 • RUCKUS Outdoor APs

8

2

0

Adding AP to VSz

I have an R510 with firmware 114.0.0.0.1360 connected to our VSz controller (VMWare) The VSz and all the other APs are version 5.1.2.0.373. The new AP

Question

 • RUCKUS Indoor APs

55

1

0

Lease-binding database full, no empty entries found

Hi,we have facing issue every day as Lease-binding database full in Ruckus ICX 7450 switch.this is reason so many our client not able to connect with

Question

 • RUCKUS ICX Switches

11

1

0

Old accounts displaying full names?

Why is my full name being displayed publicly on this forum? I signed up here years ago with a username that was very intentionally not my real name,

Question

 • Community & Online Support Services

22

2

0

Application data via API

Hey, My company is using SmartZone Virtual High Scale version 5.1.2.0.302. I am attempting to put together an API call that pulls application traffic

 posted 

a day ago

 • 

Last response by 

tony_sugent 

a day ago

Question

 • SmartZone and Virtual SmartZone

10

1

0

Signature pack exceeds maximum filesize

I'm preparing to upgrade our SZ100 from 3.6.1 to 5.2.1 which appears to be a supported upgrade path according to the upgrade guide. Instructions on t

 posted 

a day ago

 • 

Last response by 

steve_kersley 

a day ago

Question

 • SmartZone and Virtual SmartZone

12

1

0

Accepted Solution

Upgrading Firmware ICX from SmarZone, is it wipe the ICX configuration?

Hi all, I want to upgrade the ICX firmware and there are many switch with across location (more than 100 units). Is the configuration will be wipe/rem

 posted 

a day ago

 • 

Last response by 

rizaldo_fk 

a day ago

Question

 • RUCKUS ICX Switches

12

1

0

vSZ upgrade to 5.2 with AP's over tunnels

Hello! I want to upgrade our 5.1.2 2xvSZ+2xvDP to 5.2.1 latest. But I found from SZ-5.2.1-UpgradeGuide-RevA-20200731.pdf on page 23 this note: "For

 posted 

2 days ago

 • 

Last response by 

kem 

a day ago

Question

 • Community & Online Support Services

10

2

0

How to keep the serial number not change when reinstall vsz

Hi there,Is there any ways to keep the serial number not change when I reinstall the vsz on ESXI.

Question

 • SmartZone and Virtual SmartZone

34

1

Heartbeat loss + random AP reboot

Hi! i use only 2 AP in my home in Unleashed mode with last firmware - R710 and H510. Both wired to Netgear OClick power switch. r710 pared with short

Question

 • RUCKUS Indoor APs

10

0

0

How to enable wifi config menu of R720?

I want to setup my R720 to standalone AP but the config menu is disbaled, but this AP was previously used with zone director. Hope you can help me wit

Question

 • RUCKUS Indoor APs

25

3

0

Changed ISP. AP's showing recover.me network

Hello, I changed my ISP recently, and when I connect my switch to new gateway, Access points show recover.me networks. I can confirm that i get inter

Question

 • RUCKUS Unleashed

10

0

0