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How can I factory reset ZD1200 without local management connection?

I have inadvertently enabled DHCP on my ZD1200, and have lost local management. I had a static IP address, which now doesn't work, and neither can I access via the AP web interface.I have tried 192.168.0.2, but this doesn't work either.Is there a way I can apply factory reset to enable me to connect

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Answered

 • ZoneDirector

3.3K

6

Unable to locate ZD1200

Switched to different ISP and cannot find IP address of Ruckus ZoneDirector 1200. The 4 Ruckus AP's that are connected to the ZD1200 are no longer broadcasting SSID's since the ISP was changed to AT&T. When plugged into Port 2 of the ZD1200 I receive internet access but cannot find the IP of the

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 • ZoneDirector

18

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ZD 1200 D-PSK based VLAN

Hello all, I'm planning to connect WiFi devices (including IoT) on a same SSID but I need them to be included in a given VLAN depending on used PSK. The goal is to have x defined VLAN on x defined PSK. For exemple, each device connected on SSID using PSK number 12 will be connected in VLAN 12.

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 • ZoneDirector

16

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HUAWEI ISSUES ON ZD3025

We have a client with a ZD3025 with a bunch of R500's connected to it. They have an SSID with WPA2-AES authentication. Recently Huawei launched a security update and after the update, the users can not connect to the SSID.  They also have an SZ with R500's connected to it with the exact

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 • ZoneDirector

14

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zd1200 10.1.2 upgrade to 10.2.1 then license gone

sos: i upgrade my zd1200 version to 10.1.2 form 9.13 last time , that was perfect , everything is ok . but this time , i upgrade version to 10.2.1 form 10.1.2 , the ap license was gone , and the supporting license was gone too , but according to webui shows , the aps were already configued an

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 • ZoneDirector

29

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ZD1200 problem with PDA devices

Hi everyone, When I updated ZD1200 to version 10.0.0.190 i constantly have problem with PDA devices (datalogic scorpio X3 on WinCE) PDA connect to newtwork and works fine, after PDA goes to sleep it wont connect anymore. Can someone have any idea how to solve this?

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 • ZoneDirector

41

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ZD1200 Config oddity

A friend's company bought a refurbished ZD1200 controller. Does not have a support contract (because it doesn't lol). During the initial config when connecting via 192.168.0.2 when you click finish, it resets back to the first page of the wizard, without saving the settings that have been entered.

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 • ZoneDirector

32

3

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Configuring a ZoneDirector 1100

I want to configure a zonedirector 1100 controller, I tried to connect it to my laptop via Ethernet cable, it is my first time to do it, but now the problem is I cant see it on my network infrastructure...where I will be able to configure it. I even tried to browse it using the default IP address st

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Answered

 • ZoneDirector

1K

3

will SNMP damage the zone director 1200/1205

Yep.. it sounds like a stupid question, but does R/O SNMP do anything to a zone director that is likely to make it fail? In particular, does it cause excessive writing/reading from  NVram or  Nand memory,when enabled? or is the data written to memory irrespective of the SNMP status.

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 • ZoneDirector

17

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Issue Connection 2.4Ghz and 5Ghz can not stable

I have got issue within this below -2.4 dan 5 ghz enable some windows connect successful ( 802.1x authentication)-2.4 Ghz only some windows successful connect ( 802.1x authentication)-5 GHz Only windows can not connect ( 802.1x authentication)-Windows connect 5ghz only using preshared key SSID, can

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 • ZoneDirector

19

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ruckus 1200

Have a 1200 on the latest firmware 10.5.0.0 build 190. some clients are either: 1. loosing the pw for the wifi point 2. loosing the ip address on the client, but teh  1200 clearly shows the mac & ip address as authorized. if I go into "client connectivity" then start a test, it is

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 • ZoneDirector

24

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Ruckus ZD1200 Guest using external captive portal with Cisco ISE

Hi All ZD1200 ver 10.5.0.0 build 190  (ip:10.1.100.30) cisco ISE : 3.0.0.458 (ip:10.1.100.29) I want to use Cisco ISE captive portal for guest login. The device cannot redirect to URL when access the guest SSID. Ruckus ZD1200 config: Wan type: Standard Usage Authentication Method: MAC Addr

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 • ZoneDirector

32

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Adding TLS version support on vSZ-H

Hi all,   I have a vSZ-H controller and was recently asked question by a client regarding TLS versions. They want to switch off TLS v1.0. After looking on the web, i am still struggling with this topic. I have managed to determine (using debug commands) that our controller only appears to sup

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 • ZoneDirector

8

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ZF2942 Upgrade to 9.7.0.0.220 causes problems

Upgrading standalone 2942 AP from 9.6.1.0.15 to 9.7.0.0.220 makes only troubles for us. I have 2x 2942 standalone AP's. After upgrade both of them needed factory reset to gain access to the web console. Also I had to reconfigure from scratch. Thats bad... But after upgrade I faced issues where

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Answered

 • ZoneDirector

18

10

Issue with 9.7 on ZF2942 on ZD controlled AP

Not to hijack, but I have a ZD3100 and 51 2942 APs...and upgraded to 9.7. Same symptom, connected clients became disconnected clients. Average 300 users total then averaged 51 or so, a LOT of APs have zero clients...oh the horror. Case opened, but no joy. Opened forums, I see this, and I

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 • ZoneDirector

9

3

ZD 1200 System settings and Event logs disappear

Dear all,        A few days ago, I configured  2xZD1200 system settings( name, IP addresses,mgmt interface,vlan, etc...) and done smart redundancy as well. And today when I log in to ZD, I see no data in system settings and cannot view events, logs tabs too. It keeps sho

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 • ZoneDirector

46

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Upgrade firmware for ZA1200.

Hi everybody, I have a wireless controller ZD1200 model runnig 9.10.2.0.76 (MR3, Refresh 76) firmware version and APs T300 and R610 series, my question is: what is the recommended version to upgrade it? And what is the procedure to goal this? Thanks in advanced! Nice day,

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 • ZoneDirector

34

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ZD1200 dead?

Hi,I have a ZD1200 which controls around 8 APs setup, however this looks to have died.Looking at the controller, the power and status lights are solid green and never blink, the lights on the LAN are both solid green showing connection but they currently NEVER flash to show data being transferred.I

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Answered

 • ZoneDirector

214

3

Zone director RADIUS Accounting to Pusle Secure NAC

hi ruckus team, I have got issue within my POC in the customer, We are running  zone director to create Authentication RADIUS accounting to third party NAC, it is Pulse Secure. the issue is accounting service still running in Pulse Secure event the client in zone director have already disco

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 • ZoneDirector

16

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Total number of dropped downlink frames

Hi, what exactly does the following show(besides the obvious)? ruckusZDSystemStatsWLANTotalTxDroppedFrm 1.3.6.1.4.1.25053.1.2.1.1.1.15.21 Total number of dropped downlink frames.  is there any sort of "ballpark" figure, and if so how would you go about reducing it, or is it all part of

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 • ZoneDirector

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