Official

Accepted

Unanswered

Advanced Filters

Search Results (43)

Activity

Accepted Solution

ICX disconnected from Unleashed; connectivity issues between AP and ICX

Like everyone else here I have a Lennar-provided ICX 7150 and two APs. Something happened over the weekend and the ICX started showing up as Disconnected in the Unleashed GUI. Symptomatically things were 'connected', but traffic through the ICX to our ISP's stupid combo modem/router was having lots

Question

 • RUCKUS at Home

1.1K

8

R710 radios decided to stop working, no indicator lights.

Hello! I have an R710 and the radio lights on both the 2.4 and 5G radios quit working. Is there any way to reset so the radios are transmitting? Power indicator is flashing and the CTL indicator is solid.  Any help would be appreciated.

Question

 • RUCKUS at Home

32

2

0

New Lennar Home and Slow Internet Speeds

I purchased a new Lennar townhome in Spring 2021. It has 4xR510 WAPs all connected to a ICX7150 switch running over Cat6e. We have Verizon Fios 1gb service. When i perform a Verizon speed test it says the the download speed is ~950mbps to the router and if i connect directly to the Verizon router wi

Question

 • RUCKUS at Home

66

1

R850 AP setup question

I ordered a new R850 from NewEgg. I planned on using this in an Unleashed mode with my current Ubiquity setup and do not have any other Ruckus hardware. My current network already uses a 192.168.0.x network. When I plug the R850 into my Ubiquity POE switch, it boots and broadcasts its configure SSID

Question

 • RUCKUS at Home

38

2

0

Accepted Solution

Setting Up New Lennar Home System

Setting Up New Lennar Home System Hello experts, I just moved into a Lennar home with a Ruckus ICX-7150-C12 switch, and three Ruckus R510 WAPs. I have tried following the phone app instructions from this video, and using my laptop and this video, but haven't been successful. I have ran into sever

Question

 • RUCKUS at Home

2.9K

14

0

Accepted Solution

ICX 7150-C12P speed change

Hi, I have a Ruckus switch in my Lennar home, which we moved into in early May (2021). I have a Netgear S8000 Switch in one of the rooms to support the multiple wired connections I need in that room.  Last week I started having speed problems which I believed were related to the Netgear swi

Question

 • RUCKUS at Home

42

4

Power Failure Causes Switch to reboot into Router Mode

I have a ICX 7150 C12 Ruckus Switch provided to me by my home builder Lennar with two R510 APs. We had a power outage in my area and it caused the switch to boot into router mode when it should be in switch mode. This is causing my system to do some weird things and we didn't have this problem befor

Question

 • RUCKUS at Home

681

9

0

Ruckus ICX7150-C12 Switch is frequently dropping internet connection

I own a Lennar home that comes with a pre-installed Ruckus ICX7150-C12. I never had issues with the internet connection from the switch until a Spectrum agent came over to my house to replace their modem with another one. Since then, any connection via the ruckus switch, either through ethernet or t

Question

 • RUCKUS at Home

1.4K

6

0

AP R320. How to manage by smartphone?

Hi, we acquired this AP model (R320) and configured it with a POE injector.I made the initial settings as per the manual and it's working.But how do I manage it without having to disconnect the LAN port of the POE injector?

Question

 • RUCKUS at Home

26

1

0

Setting up Ruckus and at&t gateway together with same SSID

I have a Lennar home with Ruckus r510 and ICX 7150 C12P. I am using it's SSID for all my wi-fi needs. I have internet through at&t and the gateway is also broadcasting a wi-fi SSID that is different than the Ruckus AP. Can I turn the wi-fi off on my gateway? Is this the correct configuration? I want

Question

 • RUCKUS at Home

1.1K

14

Turn power off on Unleased APP (DUMB!) and did a power cycle and now I can't get internet connected

I was attempting to troubleshoot an issue with one of my smart home features (Honeywell Thermostate) and turned the power off within the unleased app (iOS). Immediately following that no matter what I did (and still do) I get the message "You are not connected to the Unleased network, go to sett

Question

 • RUCKUS at Home

26

0

0

R510 AP wrong address

Recently moved into a Lennar home with the Ruckus switch and two r510 ap's. I was attempting to change the AP's to have 192.168.2.0 to provide out. Initially both AP's were 192.168.1.0. I also have Spectrum AP where its set also to 192.168.1.0. The issue is I'm not able to change the the AP's IP. I'

Question

 • RUCKUS at Home

68

2

0

Recovering UserName/Password for R510

I am trying to login to the Unleashed App on our Ruckus R510 AP to manage some aspects of our WLAN. This is in a Lennar Smart Home we purchased in late 2018.  At the time Lennar had contracted with Amazon Services to come in and setup the Ruckus WLAN and related apps for things like ring, ther

Question

 • RUCKUS at Home

99

1

0

Lennar Home ATT&T Internet

Hello - We purchased a home from Lennar approximately 1 1/2 years ago. Its a smart home with Ruckus installed. We have 2 Q410s installed in our 2 story home and a large Ruckus box in the Internet/PC closet. We were never given the login information for the Ruckus system but I guess we didn't need

Question

 • RUCKUS at Home

88

1

ICX 7150 Loses Connection Every 4 Hours

I have a Lennar House that came installed the ICX-7150 and two R510s. I've been having issues with the APs resetting periodically that I thought I resolved by repairing a bad ethernet connection, but seems there might be more to it.   Last night I upgraded my ICX to unleashed, and am seei

Question

 • RUCKUS at Home

71

2

0

Recommendation for new home set up

Like many people here, I moved into a Lennar home that comes equipped with a Ruckus ICX 7150-c12p switch, and 3 Ruckus R510 access points. I need your help in figuring out how to best set up and wire up my equipment. The house gets fiber from the outside and the modem is actually supplied by the c

Question

 • RUCKUS at Home

254

1

0

Replacing installed AP's

I have a Lennar Home with 3 Ruckus 510's preinstalled with 1GB Fiber from Metronet locally. Can I just swap a 510 with a 710, since it seems that the throughput would be better aligned to a fiber service? Will the same POE work for both? Assuming it would need to be configured. Thank you in advance

Question

 • RUCKUS at Home

118

1

0

Accepted Solution

Ethernet issue with some sites/apps

Some websites & apps (like discord) not working through ethernet. If I reset the Ruckus switch/WAP, the ethernet & apps work fine until it comes back from reset.  then, it doesn't work again.  Happening on multiple PC's. Very strange issue, other sites like youtube, yahoo, google

Question

 • RUCKUS at Home

153

8

r510 AP drops to 100mbps

I've having an issue with one of my AP's. Last week I noticed that one of my APs is connected at 100mpbs.  I've tried all of the usual troubleshooting steps, powercycle, changing ports, etc.  I used a cable tester on the cat 6 line and everything looks good.  I did get 1gbps to stick

Question

 • RUCKUS at Home

103

1

Ruckus 7150-C12 QOS settings Assist Please

I have an Amazon Smart House from Lennar. Ruckus 7150-C12 switch with (2) r510 Wireless Access points. 1 Gb Fiber to the door from ATT. I have an external Netgear AC-1900 USB 3 wireless adapter. Trying to move my office to part of the house that doesnt have a wired network jack. Everything generally

Question

 • RUCKUS at Home

156

2

0