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CONFIGURE.ME.XXXXX DOES NOT GENERATE INTERNET ACCESS

How do I resolve the error: " Uleased "Unable to fetch default configuration from the AP"

Question

 • RUCKUS at Home

75

7

0

SmartZone 5.2.2 MR1 Patch1发布了。解决了许多终端关联,AP性能和稳定性问题。主要解决的问题和已知问题如下。

SmartZone 5.2.2 MR1 Patch1( 5.2.2.0.1161)发布了。解决了许多终端关联,AP性能和稳定性问题。主要解决的问题和已知问题如下。具体参考英文版本说明( https://support.ruckuswireless.com/documents/3997-smartzone-5-2-2-mr1-patch1-release-notes) 。 解决了的关键问题 终端使用外置DPSK服务器连接失败(ER-9486) R750重启(因为Target Assert)--ER10184 由于AP MAC地址导致用户流量被交换机丢弃(ER-9545)

Question

 • China – 简体中文

15

0

0

Roaming APs

Hola amigos, buenas tardes, quería consultarle algo. Para aplicar el Roaming de SSID (Mismo nombre de red misma VLAN) que es lo recomendable.? Todos los aps en el mismo APgroup.? Los Aps en diferentes APgroup pero dentro de una misma Zona.? o Todas las anteriores dentro de un Dominio.? Tengo

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

24

1

0

Disable the redirect page and 3 second timeout during captive portal redirection

Hi all, just bought a ZD1200 with 7x T610s for my wifi project , after setting it up using WISPr with external web portal and installed SSL certs to the ZD , everything seems working but there is one thing bugging me which is the initial http redirect. When I tried connecting to the Hotspot, th

Question

 • ZoneDirector

48

5

0

UPGRADE DE EQUIPO RUCKUS T300

Necesito ayuda para poder actualizar un equipo ruckus t300 que se encuentra actualmente en la versión 10.3.0.0.362, quiero llevarlo a la versión 5.2.2.0.1026 pero me sale constantemente error bad firmware header magic.

Question

 • Access Points

32

3

0

Update firmware for ZD1200 and R700

Moved into a house with a Ruckus setup. Want to upgrade the firmware but can't because I don't have a support upgrade entitlement. Is it possible to upgrade my devices w/o a support upgrade entitlement? If not, OK - then I'll take step 2 and get support - problem with that option is I can't get a

Question

 • ZoneDirector

77

4

0

ZD1200 recommended vs latest firmware

The current recommended firmware for the ZD1200 is 10.2.1.0.183 MR1 refresh 5. The latest firmware is 10.5.0.0.212 GA refresh 2. Why is the recommended firmware so many versions back? Is the 10.5 firmware still acceptable for production systems? Thanks in advance.

Question

 • ZoneDirector

52

2

ICX7150-C12 switch no connected devices

Rukus APs shows online and my switch showing disconnected. Unleashed system only supports ICX firmware version 08.0.90 or later. AND Failed to ping ICX 192.168.1.36. Suggest checking the network. Windows laptop connecting to APs and working internet too but not in Iphone/MacBook or Smart TV. Can an

Question

 • Switches

415

4

ZoneDirector 10.2.1 (MR1 Refresh8)版本发布了, 如果有如下现象,请升级

如果你使用的版本低于2.1并且有如下反馈,请升级到10.2.1.0.212. Macbook 用户有时候会掉线(ER-9831) ZoneDirector系统管理界面或者portal无响应(ER-10223) 在配置应用识别和控制时AP有时候重启。 具体参见 https://support.ruckuswireless.com/documents/4020

Question

 • China – 简体中文

12

0

0

3sec delay time at using wispr ssid on ZD 10.1.x.

Hi.We have upgraded ZD1200 from 10.0.x to 10.1.x.Atfer upgrading, we found ZD shows message about delay time below.Why does it shows? I can't find about it on user-guide.Could we disable the message? Regards.

Question

 • ZoneDirector

20

1

Ruckus ICX 7150

Hello everyone! Need help. Some strange with my ICX7150. When I try firmware 09.0 get error with RADIUS TLS. When switch are boots see in log: cp: can't stat '/.pkg/libpam/etc/*': No such file or directoryCreating TUN deviceCreating the first Tap interfaceERROR: Failure in gw addStarting TPM Infra

Question

 • Switches

138

6

Tracking lost devices

I am trying to track when a device comes into range. It has been "lost". I know the device details (mac address). Can I set the alert to send me an email if it connects ?

Question

 • ZoneDirector

35

4

ZD1200 firmware downgrade 10.1 to 10.0

I have a ZD1200 with firmware 10.1 without problems, but a tried to downgrade the firmware from 10.1 to 10.0, after downgrade the firmware I just lost the controller, I cant ping it or access by any via. Any advise?

Question

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Answered

 • ZoneDirector

527

3

URL filtering custom block page and block page on HTTPS

Hello everyone, I was trying the URL filtering yesterday and I had two issues I couldn't find any information in the documentation.(I am using a ZD1200 running 10.4.0.0.70 firmware. I can upgrade the firmware if necessary to get new features.) 1- I couldn't find any way to customize the block page

Question

 • ZoneDirector

47

4

0

Accepted Solution

How to modify the DataPort Native Vlan ID?

Hi All, I am using Ruckus vSZ-Essential and zSZ-D. All WIFI traffic will be in RucksGRE Tunnel and sent to the DataPlane Dataport forwarding data out with Vlan 25 tagged. The DataPort connects to the Cisco switch Port 1/0/1, is configured as switchport trunk native vlan 10. The Vlan Gate

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

25

1

0

Unleashed SSH Keys

Hi, Are SSH keys supported instead of password authentication in Ruckus Unleashed? Thanks, Sam

Question

 • Unleashed

41

1

0

SmartZone 100: wireless clients connected but not showing up in the controller

I go to my Access Points, I find an AP with clients but when I try to find the clients connected to that AP, none show up.We recently had one of our two controllers die so we had to configure and install a 3rd controller so maybe a setting got changed?Thanks.

Question

186

3

Pulling an AP out of Unleashed to SmartZone

Hello, I have a total of 12 AP's managed currently by Unleashed. In theory, If I were to pull an AP out of Unleashed (via CLI) and point it to our SmartZone controller at a remote location - this shouldn't affect the other AP's in that managed environment? I do have a master AP and a secondar

Question

 • Unleashed

42

1

0

Is consistence heartbeat lost normal?

I have to monitor a group of R310 indoor AP remotely. It been few days that the log on VSZ show heartbeat lost. Is there any way that I can make this log not appear. Not not showing the log but make the problem cause the log to appear solve. Also on few days back, few AP show 15 to 20 constant he

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

29

1

0

zd1200 10.1.2 upgrade to 10.2.1 then license gone

sos: i upgrade my zd1200 version to 10.1.2 form 9.13 last time , that was perfect , everything is ok . but this time , i upgrade version to 10.2.1 form 10.1.2 , the ap license was gone , and the supporting license was gone too , but according to webui shows , the aps were already configued an

Question

 • ZoneDirector

63

5

0