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Official Solution

Problem with writing to flash on ICX

Hi, I'm trying to write changes to new configuration on ICX7150-C12p but I receiving this message: flash_fcreat: Failed to create file startup-config.txtError - failed to create startup-config. After reboot, all the changes are gone. Is this a hardware failure or software. Any help would be a

Question

 • Switches

33

2

Accepted Solution

R310 with 200.7.10.202.127 show as unsupported in unleashed

Hi, I'm trying to integrate an R310 with 200.7.10.202.127 into my setup with an R610 and H510 running 200.11.10.5.195. But it shows up as unsupported. Should all versions of unleashed not be able to integrate or is the R310 (being EOL) just not able to do this ? Thank you.

Question

 • Access Points

31

3

Official Solution

FastIron 09.0.00 Software & Radius Privilege Mode

Hey everyone, just yesterday I updated a Testswitch (7250) from 08.0.95 to the 09.0.10 Software Version. In before I read the Release Notes and saw that the Privilege Login Mode is deprecated in Version 09.x.x. After looking through the configuration and getting used to it, i was wondering how i

Question

 • Switches

17

1

Clients roaming at very high rate

So we have a quite large campus network (1000 units) with every unit of around 25 square meters (270 sq ft) having a H510. This as a retro-fit so the AP's location are not very optimal centered but during the site survey we notices we could still use 1/10th of transmit power to achieve >-65dbm in

Question

 • HSP/MDU

18

1

0

Accepted Solution

R310 Unleashed unable to upgrade from v200.7.10.102.64

R310 running 200.7.10.102.64, installed via online upgrade. APs appear to be working OK, but unable to upgrade. Able to remotely connect to dashboard, but under "Admin and Services" options can be actioned but are not processed, including upgrade ability. I have tried various browsers, di

Question

 • Unleashed

31

5

0

End Customer Delegation to another End Customer

End Customer Delegation to another End Customer This Support Portal enhancement is about allowing an End Customer to be able to manage another End Customer account. A Support Portal End Customer User can be linked only to one End Customer Account. However, there is a need for some End Customer

Question

 • Admin & Licensing

10

0

Accepted Solution

Official Solution

Controller Upgrade

when upgrade the wireless controller will wifi go offline?

Question

 • SmartZone and Virtual SmartZone

20

2

0

Unleashed R650 login / setup not working.

I have setup hundreds of Ruckus Wireless AP's including standalone, Zone Director, Unleashed configurations. I ordered two different unleashed models a couple of weeks ago. Setup was the same as it has always been over the last few years/100's of AP's.   Plug in the access points in

Question

 • Unleashed

265

1

R500 types of setup, master? Stand alone only?

I obtained a few handfuls of R500 access points. I know they are EOL.   Is the only thing I can do with them, is firmware each into a stand alone unit?  If so, can one be a master, so everything stays unified?  What are my options, unfamiliar with this brand.  These unitswi

Question

 • RUCKUS at Home

17

2

0

Upgrade, downgrade ?

Hi I'm running R610 and R620 AP with Unleashed Since a few weeks, I run the version 200.11.10.5.195 The only option is to downgrade : The system will be downgraded to the specified version of 200.10.10.5.253, and restored configuration to 200.10.10.5.253 (created on 2021/11/14 16:38:32).

Question

 • RUCKUS at Home

30

1

0

Captive portal redirection issue

Client connected to the SSID, gets the DHCP config but no captive portal redirection for the username/password, hence no internet access. Manually typing the url of the captive portal/ZD works fine. Any ideas?Cheers

Question

 • Wireless Questions & Best Practices

233

4

Accepted Solution

About ZD3050 and ZD300 difference

Hi, I would like download the latest firmware for our ZD: ------- System Overview: Name= wlc  IP Address= ip.add.re.ss  MAC Address= 74:3E:2B:xxxxx  Uptime= 87d 18h 15m  Model= ZD3050  Licensed APs= 75  Serial Number= 501736000057  Version= 10.2.1.0 build 183

Question

 • ZoneDirector

25

3

0

Accepted Solution

Multi tenancy in Ruckus Cloud

Hi, I have 40 R650's to be deployed across 5 sites, and each site has a network admin. Is there a possibility to provide some sort of a multi tenancy option with Ruckus cloud where by each site network admin will have access to configure and manage only his site APs. Site -1 - 10 APs Site -2

Question

 • CommScope RUCKUS Cloud

24

2

0

Accepted Solution

Official Solution

How to download AP firmware from SZ directly?

I've got an unleashed deployment I want to convert over to SZ now that they've been upgraded to a supported version for the R850. i'd like to skip the step of these things upgrading themselves multiple times to convert to SZ.  I know the SZ hosts copies of the firmware for every model of AP th

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

41

2

0

R750 high number of % Retries and % Dropped

I recently upgraded two R710 to R750 (latest Unleashed), and noticed that AP Info for R750s show pretty high number of %Retries/%Dropped compared to previous R710. For R710 %Retries was 0.0001%, and Dropped was almost 0. But with R750 %Retries is around 27% (even higher for 2.4G). Also PHY errors re

Question

 • RUCKUS at Home

26

1

0

ZD1200 system upgrades question - adding Mesh

Never done Mesh before with Ruckus and I don't work with ZD1200 very much, mostly Unleased. This is a large property with the ZD1200 in the IT and AV rack. The system now has R500 x7 R510 x1 T301s x3 T310c x1 We need to cover two out buildings, so I was thinking to add a T310n or s to the

Question

 • Wireless Questions & Best Practices

23

2

0

R500 ZoneFlex - Cannot connect to Web Gui - https://192.168.0.1

I 'm trying to install my R500 ZoneFlex AP. but after I connect it to my laptop using a LAN cable I'm unable to connect to the Web GUI at https://192.168.0.1I get the error "page cannot be displayed"- I'm able to ping it successfully- I also can connect to it using SSH (although I don't know the log

Question

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Answered

 • Access Points

660

9

reset R310's not accepting default password for unleashed app ?

Hi, I am repurposing 5 x R310's and have them connected for PoE to a switch. Whilst I have done the factory reset, downloaded IOS Unleashed app and can access the Configure.Me wifi prompt - I am stuck at the password request. Neither the factory default or using the serial number satisfies the wifi

Question

 • RUCKUS at Home

13

0

0

ZF7982 standalone mode - can not use Google Chromecast

I am using ZF7982, standalone mode and facing this issue: when i use Google Chromecast to cast from my laptop to my home TV, the video casting on TV is lagged, unable to watch. I didnt get this issue when used ASUS NT-R12. I wonder if any special setting on ZF7982 for casting service?

Question

 • SmartCell Access Points

16

1

0

Default VLAN, Switch Management via SSH, and NEXUS compatability

Hi all, We recently installed a pair of Cisco NEXUS 3500 switches at the core of our LAN network. Prior to installing the Cisco devices, we had used VLAN 1 for a bunch of stuff... all ICX switches had an IP address assigned to them on VE1 (on VLAN1) and were accessible via SSH and were connected to

Question

 • Switches

24

1

0