Official

Accepted

Unanswered

Advanced Filters

Search Results (8.2K)

Activity
Unleashed 200.12 release questions

Haven’t seen anything in regards to resolution of the known issues listed below in either of the 200.11 or 200.12 release notes. Are they still present or resolved with 200.12? 200.10 - iOS devices that support 802.11r and WPA3 cannot associate to open-WPA23-mixed+802.11r WLAN 200.11 - iph

Question

 • Unleashed

56

0

Accepted Solution

RSSI reading comparisons

Hello, when looking at the RSSI readings for clients in Smartzone I notice they appear a lot worse than when actually on site using a tool such as INSSIDER to show RSSI levels. For example, the Smartzone client RSSI level might show -75dbM, however when using INSSIDER on the local laptop the RSSI i

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

42

5

0

ZD1200 Solid Green lights but dead - 3 different instances this week

So I am a tech for a system integration company that primarily uses Ruckus in all of our installs.  I have had 3 calls this week about wifi down and each of them was the same result.  ZD1200 appears to have completely died.  All lights are solid green, even on a fresh reboot (never see the red statu

Question

 • ZoneDirector

1.1K

23

CloudPath SaaS EAP-TLS computer authentication

Hello,I have implemented an Unleashed solution with ICXs, R320s, and CloudPath SaaS.We are a cloud native org, and using AAD as IDP for our applications.We are using AAD with CloudPath utilizing SAML for integration and user authentication for onboarding to WiFi.The process is simple, the user acces

Question

 • Cloudpath Enrollment System (ES)

96

6

0

Bought home with existing R510

Recently moved into a home with an existing R510 system installed on the ceiling. Downloaded the Unleashed app which wants to install the system.  There is no config-me SSID being broadcast.  We installed a cable modem & router which works fine.   Now what? All of the tech

Question

 • Unleashed

223

4

0

Official Solution

Lennar Ruckus ICX 7150 Dropped Internet Connection

My ICX 7150 is dropping internet connection constantly and after doing much research here and watching the Terry videos I’ve determined this is from not having the primary image available or corrupted and it reverts to secondary image ia “R” router image that is likely throwing all sorts of loops as

Question

 • RUCKUS at Home

81

4

Accepted Solution

ICX-7150 9.00.10 Web Service

I have just upgraded my ICX-7150 stack to release 09.00.10 from 8.0.95d and the Web interface has disappeared. If I do an nmap scan neither of the ports is open 80 or 443. Any ideas for things to check? Can I force the servers to start manually? I have checked that I have all the prerequisites

Question

 • Switches

24

4

Accepted Solution

Official Solution

7982 APs won't join SZ100

I have a SZ100 running 3.6.2.0.222. My zf7982 are running 3.6.2.0.254 and won't join the controller.  I have a bunch of R510 &  R710s that joined just fine.   I can ping the SZ from the AP and they are on the same network.  I manually added the server IP to the AP with

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

33

2

0

How to upload certificate on SmartZone Controllers

We have often come across a situation where we had to upload the wildcard certificate on the SmartZone controller. The reason, we do not want to get:        Certificate error while accessing the management GUI of controller        Certificate error while accessing the Captive Portal/Hotspot p

RUCKUS Self-Help

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

37

0

Rukus Newbie - Decide my r320(s) fate

Greetings. Purchased new home and low voltage company pre-wired the house with some "stuff" that I'm not familiar.  3500sq ft 2 story + basement home.  Signal path in the basement utility room is Comcast 1200 Internet (higher than my needs, yet ultimately will downgrade) - Arris S33 Modem

Question

 • RUCKUS at Home

44

3

0

How about NetFlow on ZoneDirector?

What do you think about support NetFlow (or sFlow) on ZD? I think it was be good feature for traffic analyzing.

Idea

 • 

Acknowledged

 • ZoneDirector

73

4

0

Accepted Solution

Change IP of AP on Unleashed network

I recently added a new R710 to my unleashed network. It still had ZD installed when I got it so I connected via ethernet and updated it to Unleashed. No problem. When the AP came back up it grabbed a DHCP address from my network and joined the my Unleashed network.I don't really want the AP in my DH

Question

 • Wireless Questions & Best Practices

22

1

0

Reset icx 7150 password

I have a Ruckus ics 7150 as part of a smart home package from Amazon. Amazon did the initial setup but I have lost the admin user name and password.  When I log on to change the password I get an error message saying the account hasn't been set up for a password change.  Is there anyway I

Question

 • Unleashed

7K

2

0

RUCKUS Community READ-ONLY week of 24 January 2022 for Upgrade Migration

edit/update on 14 January 2022 to change title/date to "READ-ONLY week of 24 January 2022 for Upgrade Migration" and please see update in comments below. RUCKUS Networks will begin migration of our existing community to a new, upgraded platform starting on Wednesday, 5 January 2022: The new commun

Announcement

 • Community & Online Support Services

313

2

Changing the bss-minrate for my access points

Hello, I've recently had a visit from a corporate IT representative. He suggests we change the bss-minrate so that the signal distance is less but stronger. Apparently 45Mbps down is not good enough. We have an AP in every room so coverage is great. I understand this is all done via CLI, I can lo

Question

 • Access Points

876

6

Not Receiving Inbound Traffic on RSPAN Destination

Hello. I have rspan setup, but noticed on my workstation running Wireshark I'm only receiving outbound traffic from the source device.  Without luck I've tried rspan source monitor-both eth 2/1/20 as well as rspan source monitor-in eth 2/1/20 AND rspan source monitor-out eth 2/1/20.  I do

Question

 • Switches

11

0

Can't generate guest passes

Hi, i've created a guest network on our ZD, but when I browse to "https://zd/guestpass" i'm given an error which states: "No Guest WLAN: There is no guest WLAN for guest. Please contact the network administrator for more information. To go back to the previous screen, click here" The WLAN is set

Question

 • 

Answered

 • ZoneDirector

96

3

Accepted Solution

Upgrade ZD3050

Hi,i have network with ZD3050 and AP 7352my current controller version 9.5.0.0 build 156is there last safe firmware for ZD3050 and AP 7352 to upgrade ?

Question

 • ZoneDirector

42

1

0

Official Solution

ICX7450 OS

I am running ICX7450's and some of our switches were pre-maturely upgraded to 08.0.92. I would like to know if it is possible to migrate the OS from 08.0.92 [backward] to 08.0.90. Has anyone tried this before? Is there a procedure for this? Please, advise.

Question

 • Switches

27

3

Unable to upgrade the R500 unleashed AP firmware

Hi All, I'm having R500 Unleashed AP. AP is having 200.9.9.608 firmware and it is not allowing me to upgrade the firmware to higher version. The problem is it is not showing the browsing option over there. It is asking to connect the internet and then do the firmware. But i wanted to know why it is

Question

 • 

Answered

 • Unleashed

392

5