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vSZ firmware upgrade

Hi, We have a vSZ on 5.0.0.0.675. Due to the R310 APs being end of life, we now have to start replacing faulty units with R320 and will have to upgra

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

27

2

0

New R350 Wi-Fi 6 AP on-demand recording is available on the Partner portal

Checkout the details of the new entry level R350 Wi-Fi 6 (802.11ax) AP in the July RUCKUS LIVE! on-demand webinar: RUCKUS Live! The New RUCKUS R350 In

Announcement

 • United Kingdom – English

48

0

I have equipment but do not know how to set up

Hello, I need some help understanding and setting up a Smart Home. I have a lot of equipment for a pervious home. My Condo is 2 stories and 13 years

Question

 • Wireless Questions & Best Practices

17

0

0

Issue with pre-configuring R500 APs

Hi - I'm having an issue with trying to get a few R500 APs to preconfigure (in my office) for connection to a ZF3050 controller at another location. T

Question

 • Wireless Questions & Best Practices

16

0

0

SZ100 and r500 APs experiencing random latency issues

We have SZ100 on the latest firmware (5.2.2.0.317) and APs on firmware (5.2.2.1026). Everything has been working great until the end of June 2021. Ra

Question

 • Wireless Questions & Best Practices

23

0

Official Solution

FragAttacks Security Vulnerability - RUCKUS Technical Support Response Center

At 11:00am PDT today, the Wi-Fi Alliance announced a new Wi-Fi security vulnerability, FragAttacks. The FragAttacks - RUCKUS Technical Support Respon

Announcement

 • Wireless Questions & Best Practices

1.3K

16

Frag Attack Patch

This is my controller's version: Ruckus Virtual SmartZone - High Scale Controller Version 5.1.1.0.598 My question is, Do I have to upgrade my contro

Question

 • Access Points

38

1

0

What is the cause of the [AP Restart: Kernal Panic] issue in R610 unleashed?

Hello, everyone. The AP is losing connectivity because logs from [AP Restart: kernal panic] continue to occur on the R610 Unleashed model you are curr

Question

 • Unleashed

53

5

0

Not enough electricity power provided with AP warning

I have the issue on AP R710, 720, 750. Not enough electricity power provided with AP warning issue. The issue started after updating the unleashed to

Question

 • Unleashed

62

9

0

AP-SCG does not activat the WLAN-RADIO / new installation of a SmartZone Essential

I am trying to do the migration from an ZD1200 to vSN-e. Therefore I have now two R510 in a test-enviroment connected to an brandnew installed vSN-e (

Question

 • SmartCell Access Points

53

5

What is the password for configure.me ssid after factory reset on R510?

I have an R510 that was originally Unleashed, then flashed to run on my Cloud WiFi network and have now removed the unit from the network.  I'd like t

Question

 • 

Answered

 • Access Points

11.2K

11

R510 Factory Reset Incomplete or Hung?

I have a "new to me" R510 access point that I can't seem to get into.I've done the hold the reset button for over 6 seconds procedure several times no

Question

 • 

Answered

 • Access Points

3.7K

5

New Ruckus Unleashed system

Hi We've already got one Ruckus Unleashed system that consists of five R320 Unleashed Access Points in Building1. Let's call this system Ruckus1 and i

Question

 • Wireless Questions & Best Practices

22

0

0

Problem importing custom certificate (EC signature format)

I strongly suspect that Ruckus can't handle private keys in EC format (unlike RSA). My problem is as follows: I am attempting to install a new custom

Question

 • Unleashed

48

1

0

Accepted Solution

R7xx series in R6xx series mesh

Hi All, We have an unleashed mesh with 3 R600's, we would like to add 2 more AP to this mesh. Should we go with R600 series itself or can we go for h

Question

 • Wireless Questions & Best Practices

20

2

0

Cannot login

Upgraded app now i can’t login to the Unleashed app. when i click on the ‘forgot password’ it’s says ‘password recover

Question

 • Unleashed

31

1

0

Is that possible to allow specific URL for guest network (captive portal client) (before login)?

Is that possible to allow specific URL for guest network? (When users in Captive Portal page with https, the browser can't verify ssl certs from ocsp

Question

 • 

Answered

 • ZoneDirector

10

1

vSG doesn't allow CSR creation for wildcard certificate?

I'm running vSG 3.4.1 and tried to create a CSR for a wildcard certificate, but when I enter *.mydomain.com in the Common Name field it turns red and

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

45

2

T710 Install inside

I have 4 of R610's inside a ICF house scattered inside at 2 levels for coverage but still have issues  getting them to function properly. Have d

Question

 • Wireless Questions & Best Practices

24

3

0

Accepted Solution

Getting 500 error on updating the port name using ruckus ICX API

Hi Guys, I am getting a 500 error on updating the port name on the ruckus ICX switch using API calls. Response from the API : {"timestamp":1628163

Question

 • Switches

34

2

0