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R710 radios decided to stop working, no indicator lights.

Hello! I have an R710 and the radio lights on both the 2.4 and 5G radios quit working. Is there any way to reset so the radios are transmitting? Power indicator is flashing and the CTL indicator is solid.  Any help would be appreciated.

Question

 • RUCKUS at Home

32

2

0

Ruckus R550 Intrusion Detection and Prevention

When Protect the network from malicious rogue access points is checked off nothing happens. A Verizon G3100 is picked up as malicious on the network. The security on the router is wpa2. Clients are not getting disconnected from the router.

Question

 • Unleashed

23

0

0

How to find AP's admin password once they are added to the controller(vSZ/SZ)?

We have been in situation where we are not sure about the AP login credential once it is added to Ruckus controller(SZ/vSZ). Below are the 4 different scenarios: vSZ-H / SZ300- If an AP is placed into the Staging Zone: The AP login credentials are unchanged. Means AP should be accessibl

RUCKUS Self-Help

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

39

0

RTF - Troubleshooting SZ and Ruckus Analytics

Thank you all for those who joined the RTF day on 29th Sep 2021. It was great engaging about Airtime RF issues, Understanding logs, WIDS WIPS and using Ruckus Analytics. Start posting and let's grow the community and leverage from our shared knowledge

Idea

 • Middle East & Africa – English

12

0

0

L2 Access Control - Mac address import

Hello,I'm setting the L2 Access Control in the vSZ and I have ~200 MAC ADDRESS to import.There is a way to import in a bulk without write single MAC ADDRESS at time ?Regards,Leandro

Question

70

3

AP R550 Firmware

It's been fun just not a whole lot of fun. I have a ZD1200 and testing two AP's an R550 and 750. The R550 has a disconnected status and I was thinking I could upgrade the firmware.  I already have done so for 1200.Now running at 10.4. I can seem to find the correct patch to load from the 1200

Question

 • Unleashed

323

2

0

ICX7850-C48 リリース

テスト投稿です。

Question

 • Japan – 日本語

16

1

Guest pass code login again in another access point

Dear all, I am using the ruckus virtual smart zone controller. All my AP are connecting with this controller and create guest wifi for guest users. I can generate guest pass code and login with single AP. There is no problem. My problem is - When I connect guest wifi with another AP that use s

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

24

1

0

Guest WLAN exception

Hello, I have two WLANs in my zone. One for our employees and one for guests/ employee mobile devices. We wanted to have a Guest WLAN that was isolated and we wanted mobile devices on it as well. The issue I am having is that when people are not at their desk but a different office or building

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

46

5

0

Guest access via Cloudpath throws The remote server has not yet responded

Hi, We have Ruckus vSZ with CloudPath. I have followed the video from here https://www.youtube.com/watch?v=2Ot5faLCRLM & https://www.youtube.com/watch?v=nxIDHWNASrA to add the Guest option on the workflow. On end user device when using the guest option, it is getting prompted to the voucher

Question

 • Cloudpath Enrollment System (ES)

29

2

0

Only broadcast one SSID on one AP in Unleashed Network

Is there a way to restrict one of the unleashed APs to only broadcast one SSID and not all of the SSIDs in the unleashed network? Without zone director, just a straight unleashed network of APs. I see where I can restrict OS types, or by MAC addresses on a specific SSID but I don't see any way of ha

Question

 • Unleashed

36

2

0

Ruckus Technical Family

Selam arkadaşlar, 29 Eylül Çarşamba günü yapacağımız SZ ile Sorun giderme eğitimini tekrar hatırlatmak istedim. Aşağıdaki linkten kayıt yapabilirsiniz. https://commscope.webex.com/commscope/j.php?RGID=r175463fa61947628c9443497e4a3c80c Nabi

Question

 • Turkey – Türkçe

8

0

Latency (5G)

We are troubleshooting lag issues with wireless at one of our sites. We use an Ekahau Sidekick with Rukus best practices for a site survey. The site survey site (using ruckus best practice looks great) except for lack of secondary signal in some areas In the controller (Smart Zone 100, ver 6.0

Question

 • Wireless Questions & Best Practices

16

1

0

Accepted Solution

Ruckus H550 Unleashed Firmware

Where can I find the firmware for the Ruckus H550 AP to work in Unleashed? I already looked in the download center but it's not there, the datasheet tells me that it supports this function but I don't see that it has the firmware. I wish someone could support me https://support.ruckuswireless.com

Question

 • Unleashed

254

4

0

Configuring a ZoneDirector 1100

I want to configure a zonedirector 1100 controller, I tried to connect it to my laptop via Ethernet cable, it is my first time to do it, but now the problem is I cant see it on my network infrastructure...where I will be able to configure it. I even tried to browse it using the default IP address st

Question

 • 

Answered

 • ZoneDirector

1K

3

What is the password for configure.me ssid after factory reset on R510?

I have an R510 that was originally Unleashed, then flashed to run on my Cloud WiFi network and have now removed the unit from the network.  I'd like to flash this back to Unleashed and have done a factory reset by holding the reset button for 10 seconds.  I now see the configure.meXXXXX SSID but it'

Question

 • 

Answered

 • Access Points

12.4K

11

Ruckus T710

Hello all, so I have the Ruckus T710 with me and for the life of me I can get it to ping the default IP. I’m a little bit of a newb in this sector but my current setup is I have the ruckus plugged into a 48V POE adaptor that’s linked directly the computer. When it powers on, it gives me

Question

 • Access Points

40

2

0

Activating the RUCKUS Analytics License

• You must have a RUCKUS Support Portal account (including username and password). You can use this account to access the general Support site.• Every purchased license has its own unique activation code.• You receive the activation code in a separate Support Purchase Acknowledgment (SPA) email mess

RUCKUS Self-Help

 • Admin & Licensing

12

0

0

will SNMP damage the zone director 1200/1205

Yep.. it sounds like a stupid question, but does R/O SNMP do anything to a zone director that is likely to make it fail? In particular, does it cause excessive writing/reading from  NVram or  Nand memory,when enabled? or is the data written to memory irrespective of the SNMP status.

Question

 • ZoneDirector

17

4

0

Curso específico sobre redes Wifi

Olá, estou em busca de cursos sobre redes Wifi que contenham conteúdo avançado. Alguém recomenda algum curso ou livro?

Question

 • Brazil – Português

17

1

0