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No connectivity for a few seconds after connecting to WiFi

I have 3 Ruckus APs (720, 710, 510) connected to a switch, which is connected to a router/DHCP server/DNS server. When connecting a client device to the WiFi network, there is a short period of time (1 to 2 seconds) immediately after the WiFi connects where the client is unable to reach the netwo

Question

 • Access Points

47

3

0

0x43 illegal class reported by PD

I have 2 Ruckus ICX7450-48P switches that are having similar issues with POE. I'm receiving "illegal class reported by PD". The lights on the POE devices blink on and off continuously. So far I've tried 4 different Unifi Access Points and one IP Phone Both switches are on the latest GA and runnin

Question

 • Switches

21

5

HUAWEI ISSUES ON ZD3025

We have a client with a ZD3025 with a bunch of R500's connected to it. They have an SSID with WPA2-AES authentication. Recently Huawei launched a security update and after the update, the users can not connect to the SSID.  They also have an SZ with R500's connected to it with the exact

Question

 • ZoneDirector

14

1

0

POE firmware issue "Loss of sync with controller in slot 1"

hello community i have an issue with POE firmware on my ICX-7150-ZP48. I've upgraded the switch to version SPS08095d using UFI file. the switch was upgraded and using the 08095d image, but the POE firmware isn't installed. "sh inline power details" output shows that the firmware ver is 00.0.0

Question

 • Switches

20

4

0

Rucus ICX7850-48

Good afternoon.Now 4 switches ICX7850-48FS installed in the stack.Two more stages of adding switches are planned.There is a desire deploy Campus Fabric"Ruckus FastIron Campus Fabric Configuration Guide, 08.0.92"Two questionsIs it possible to use ICX7850 the quality of the CB?Is it possible to use IC

Question

 • Switches

29

1

0

R510 Unleashed disconnected from Internet

I have an R510 with Unleashed version 200.10.10.5.246 connected to a Vigor 2960 router via a PoE-switch.Router and R510 are on the same subnet and same VLAN.The Wifi clients are connected to the Internet, they get their IP address from the DHCP server on the router (= gateway), so no issues there.Bu

Question

 • Unleashed

30

2

0

Interference with T710

Hello Ruckus community I am working on installing a wifi network with the T710 and I am faced with the presence of another wifi network in the same area. is it possible for the AP T710 to avoid interference from other networks with the activation of the channelfly? if so, how is it done? I want to

Question

 • Wireless Questions & Best Practices

17

1

0

Accepted Solution

Unleashed Firmware Upgrade option frozen (200.7.10.202.94)

Hi, I'm trying to update the firmware on my unleashed network, however when i go to the upgrade page the screen just hangs as per image below. the button is non-responsive.  All the devices are on the same firmware version (200.7.10.202.94).  I've tried shutting all the devices down at th

Question

 • Access Points

73

3

0

zd1200 10.1.2 upgrade to 10.2.1 then license gone

sos: i upgrade my zd1200 version to 10.1.2 form 9.13 last time , that was perfect , everything is ok . but this time , i upgrade version to 10.2.1 form 10.1.2 , the ap license was gone , and the supporting license was gone too , but according to webui shows , the aps were already configued an

Question

 • ZoneDirector

29

4

0

RUCKUS Self-Help Program Launch

RUCKUS Self-Help is a new initiative from CommScope RUCKUS TAC to enhance communication with customers by sharing knowledge on RUCKUS Products and Technology.   The current content is driven for vSZ/SZ, Unleashed, ICX, and Admin & Licensing services. This will help cover a large range of t

Announcement

 • Community & Online Support Services

151

0

August 2021 – The New RUCKUS Wireless Portfolio

Cantonese (Hong Kong) - 廣東話: https://video.commscope.com/watch/eZK15ihQTpFvGWK9yUurmc

Question

 • Hong Kong – 繁體中文

9

0

0

Welcome to Ruckus Forum

Welcome to RTF

Question

 • Hong Kong – 繁體中文

6

0

0

Accepted Solution

iPhone name not show on admin portal after upgrade to 200.10.10.5.246.

After upgrade R320 Unleashed software version to 200.10.10.5.246, find that user's iphone name not show admin portal. All show Mac Address only. Is it normal or how to fix this?

Question

 • Unleashed

29

2

0

ZD1200 problem with PDA devices

Hi everyone, When I updated ZD1200 to version 10.0.0.190 i constantly have problem with PDA devices (datalogic scorpio X3 on WinCE) PDA connect to newtwork and works fine, after PDA goes to sleep it wont connect anymore. Can someone have any idea how to solve this?

Question

 • ZoneDirector

42

3

0

Accepted Solution

SmartZone 100 (SZ104) - Discovering Multiple APs

Planning to deploy 100+ APs in to a SZ cluster (2x SZ104). What's the best way to enable AP discovery by the WLC? WLC IP is in 172.x.x.x/24 range (MGT). Do the APs have to be in the same range as the WLC to be discovered? If so, how can we enable 172.x.x.x range in all the APs? (Is the only optio

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

49

3

0

Does R750 support LACP?

Dear support,please help check if ZD1205 +R750 support below or not, thanks.1. Does R750 support Link Aggregation?2. Does R750 support LACPNok

Question

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Answered

 • Access Points

390

8

Ruckus R710 with unleashed but showing no AP

Hello, I have recently purchased an R710 on Ebay ( I have about 4 of these now and 2 T710's) I've had no issues in the past configuring my AP's but this one seems to be causing me quite a bit of trouble.I had to connect via ethernet and SSH into the R710 to be able to upgrade the firmware to unleash

Question

 • Access Points

228

8

RUCKUS Cloud & Analytics Update webinar recording now available

My recent RTF webinar on transforming WLAN management, configuration and troubleshooting with Ruckus Cloud and Analytics updates is now available for download: https://video.commscope.com/watch/sj8iHyRvspfHARxh7Dmxb2? In this webinar, I explored updated features in both RUCKUS Cloud and Analytics

Question

 • United Kingdom – English

9

0

How to set up VLAN with new Ruckus hardware

Hi everyone, we just built a house and we have the following network components: Netgear R7800 router with OpenWRT Ruckus ICX7150-C12P switch 2x Ruckus R320 APs (one on each level) I am completely new to Ruckus, VLANs and OpenWRT. My target is to have two VLANs, one for IOT/HomeKit component

Question

 • Wireless Questions & Best Practices

140

4

ZD1200 Config oddity

A friend's company bought a refurbished ZD1200 controller. Does not have a support contract (because it doesn't lol). During the initial config when connecting via 192.168.0.2 when you click finish, it resets back to the first page of the wizard, without saving the settings that have been entered.

Question

 • ZoneDirector

33

3

0