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Slow AP<=>ZD tunnel WAN performance.

I have a couple of cross-town WAN links which currently use an OpenVPN tunnel. LAN <=> OpenVPN <==== 35ms ====> OpenVPN <=> R600 I get basically full wire speed from this setup (>200Mbps). I'd like to replace the OpenVPN boxes with an LWAPP tunnel from the R600 to my ZD1100. I

Question

 • ZoneDirector

139

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Assign 2 IPs to ZD3000 Controller on 10.2

Is it possible at all to assign an IP in 2 separate subnets on the ZoneDirector? Perhaps via command line?

Question

 • ZoneDirector

31

1

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r700 APs - 2.4 Ghz clients "Unauthorized"

I have ZD 9.8.3 build 58 and run a WLAN with mostly ZF 7762s that works fine with all clients old and new. Recently I've acquired some R700s and added them to the same WLAN. The R700s seem to only be able to connect 5 GHz clients (newer laptops and phones) - any 2.4 GHz clients trying to connect fai

Question

 • ZoneDirector

24

2

users signing into wifi using an AD server

Hi, ok we have a captive page for the general users 1. Enter wifi password (for encryption) to gain access to non-open AP 2. get thrown over to web page to enter user name & pw  with MS AD as the database Ok. A. So  if i need to "block or delete"  a user , it seems it is not po

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 • ZoneDirector

38

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ZD3000 Web Admin - Services > Access Control > L3 Tab is missing

Hi there - tried many browsers on many different computers. L3 tab/section is missing.  Any thoughts? Thanks  

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 • ZoneDirector

31

2

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How to have wireless clients on another subnet but access main lan gateway

Hi,Is it possible to have wireless clients get a different IP address range to our main LAN but still use the gateway on our main LAN. Would this be VLAN pooling? Our current LAN is say 192.168.0.1 -255 -  255.255.255.0 and the DHCP is handled by our WIndows Server to the LAN. So can Zone director o

Question

 • ZoneDirector

132

2

Re-generate private key on ZD - issues?

I have a ZD 3000 and need to change the current private key length from 1024 (default) to 2048 in order to get a SSL Certificate. Does this affect existing users/WLAN configuration in any way (apart from the required ZD reboot) or is the change completely transparent? I notice there is an option to

Question

 • ZoneDirector

23

1

Can I renew support a few months in advance?

Hello, the partner support for my ZD1205 will expire on February 25th 2021. Since last time the process took weeks to be sorted out, can I already approach my local partner and buy a 3 or 5 years renewal already? I don't wanna do this too close to the deadline..

Question

 • ZoneDirector

9

1

Does a ZD factory reset remove licenses?

I see answers in the forum that contradict each other. Some people say a factory reset does NOT nuke your licenses on the ZD1200, some say it does.If it does, and I'm not able to dig up the original file for the key, what is the process to retrieve it again, and what kind of lead time would I need t

Question

 • ZoneDirector

74

3

Downgrade an AP without downgrading ZD1200?

Is there a way to downgrade individual APs? I tried uploading an older firmware in the "AP Patches" section and that did not do anything but tell me the 10.2 image was "invalid".We're trying to sort out some compatibility issues and really need to push a few APs back for testing, is this possible?

Question

 • ZoneDirector

59

3

Authentication Failure or event 201

I am using a radius server. sometimes I have a device that is still trying to connect using a users old password, and after trying the bad password 3 times in a roll, it locks the user out. I see that there is a EVENT 201 in the event viewer. Shouldn't these type events of Client authentication fail

Question

 • ZoneDirector

205

2

Why is OS support so far behind?

I was looking at the Release Notes for the latest version of AP/ZD firmware and was shocked to find that there's no official support ("interoperability") for current versions of anything other than Windows (and since you don't specify windows patch levels, that may be dated too - "windows 10" is pre

Question

 • ZoneDirector

27

1

Upgrade path for ZDR 1200 to 10.4.0.0 build 98

Zonedirector 1200 with AP's R310 and R600 Need advise as to the firmware upgrade path for Zonedirector 1200 from 9.13.3.0 build 41 to 10.4.0.0 build 98Thanks

Question

 • ZoneDirector

109

1

"Google Maps API error:" on ZD 10.x.

Hi.Our partner's enginner have deployed ZD with version 10.x.But Zd shows error msg as "Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error"How it solve and why does SZ show it?Regards.

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Answered

 • ZoneDirector

150

7

Captive Portal Problem - Link

Hello, I have a problem where I can't access my institution's website (https://unilavras.edu.br) through SSID UNILAVRAS. When I place a direct network cable in this VLAN, I get access. When I try to access the site, it keeps loading the page until it fails. When I open Captive Portal, the following

Question

 • ZoneDirector

54

4

How config redirect to the following URL when user web authen ruckus on ZD1200 firmware version 10.1 ?

I using web authen on Ruckus (ZD1200 firmware version 10.1)However i unknow where to configure redirect to the following URL affter authen.Plz help me with this configuration

Question

 • ZoneDirector

31

1

Is it possible to configure dynamic VLANs on a SSID based on Roles?

Is it possible to configure dynamic VLANs on a SSID with just using Roles instead of a RADIUS server?

Question

 • ZoneDirector

31

2

Zonedirector 1200 rack mount ears

Hi all I'm wondering if the rack mount ears and screws of a zd1200 can be ordered somewhere? I can't really find it online. Thanks.

Question

 • ZoneDirector

102

2

ruckus r510 not adopt with ruckus zonedirector 1200 controller.

I need help, ruckus r510 not adopt with ruckus zonedirector 1200 controller.

Question

 • ZoneDirector

134

1

Purchase Ruckus zonedirector second hand

I have basically 2 questions regarding purchasing a second hand zonedirector (1200).- Can the hardware be registered to myself, instead of the original  buyer? (I know I can register the S/N via my own ruckus account but I want to know if the ownership of the device can be transferred to me? - Is it

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Answered

 • ZoneDirector

204

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