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SZ-100 Hardware redundancy

Hi Everyone, I asked this question earlier but now I have some more details and need some guidance. I have an SZ-100 (a SZ-104 to be exact). I have not had good luck RMAing equipment recently with Ruckus, slow response, and slow shipping.  If our SZ-100 went down for some reason I simply can

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

87

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Case uses of Mobility Domain ID in VSE

Hello, does anyone use this Mobility Domain ID when 802.11r fast roaming? I don't know well how to use this, for example if I have a venue with 3 SSID's should I create different Mobility Domain ID or can be all with the same ID? kind regards

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

107

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Adopting R300 to vSZ 5.2.2 in default zone 3.6

I'm dealing with the same supply chain issues that we've all been hit by lately. While my new APs are back-ordered for months, I'm scrambling to find a solution for Wi-Fi to open a new school campus in a week. What I do have are some old R300s I can use as a stop gap until my order comes in. So f

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 • SmartZone (SZ) & Virtual SmartZone (vSZ)

27

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VSZ - AWS - Multiple Interfaces

Hi,has anyone successfully created a vSZ instance in AWS using multiple interfaces for the different control planes ? (Management/AP Control/Cluster) like is possible on a traditional hypervisor setup?The Ruckus vSZ AWS documentation does not mention this and from my own testing so far, vSZ does not

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

63

6

Missing features in SmartZone

Hi,here a small part out of the SmartZone manual: SmartZone controllers are better equipped to handle large WiFi deployments such as within campuses and when customers are vastly distributed; therefore, Ruckus Wireless recommends that you migrate existing ZoneDirector deployments to SamrtZone contr

Idea

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

106

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Feature Request - Allow Web Authentication service to set Session Timeout to longer than 10 days

Feature Request Smart Zone 100 only allows you to set the Session Timeout for the Web Authentication Service (Captive Portal) to 14400 minutes or 10 days. This is a downgrade to Zone Director which used to allow 100 day timeout.  We are a school system and forcing the teachers to authenticate

Idea

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

131

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Accepted Solution

Virtual SmartZone- High Scale - VMware datacenter decom

Hi all, hope your well in these challenging times. We are about to decommission one of our old data centers and I need to move the vSZ-H to a new VM-hosts in a new location. I can recreate everything there like ip vlans etc. however is there a proper way of doing this regarding licensing should

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

22

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How long does it take for an alarm to clear once the issue is resolved?

How long does it take for an alarm to clear once the issue is resolved? This is for a vSZ, firmware 3.6.2 and 5.2.2.

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

13

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vSZ 5.1.x Administrators - Active Directory

HiI have a vSZ (v5.1.2.0.302), and am trying to configure an AAA server for SmartZone Administrators.  The manual doesn't seem to be giving me what I need - or at least, I'm not seeing the wood for the trees.  I also have a couple of questions to follow..I've configured an AAA AD server: Administrat

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Answered

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

670

3

Band Balancing - Strict

Hello, currently we are using VSZ-H version 3.6.2. We set the band balancing feature to proactive with 25% percentage client load to 2.4GHz band from the setting being disabled. However, after a few weeks configuring this on the zone level, we still see that 64% of our 802.11n users are still latche

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

30

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vSZ firmware upgrade

Hi, We have a vSZ on 5.0.0.0.675. Due to the R310 APs being end of life, we now have to start replacing faulty units with R320 and will have to upgrade the firmware on our controller. We have removed all our R300 APs that would be incompatible with the new firmware. we would just like to check if

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

51

2

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vSG doesn't allow CSR creation for wildcard certificate?

I'm running vSG 3.4.1 and tried to create a CSR for a wildcard certificate, but when I enter *.mydomain.com in the Common Name field it turns red and won't accept that and says I need a "fully qualified domain name" there. Does the vSG really not support wildcard certs? Or am I doing something wrong

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

63

2

SZ104 GRE Tunnel not working

Hi, I have a SmartZone 104, I want to tunnel my WLAN with RGRE but when I enable it the AP doesnt broadcast the SSID. I have checked logs and it says "610 AP tunnel disconnected, AP disconnected from data plane []. Reason: [no remote peer available]." I have entered the VLAN ID under advanced option

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

64

1

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Guest portal Redirects users to IP , i want to fqdn instead

hello, we are running VSZ-High Scale 5.1.2After configuring the guest portal, users connected are being redirected to IP ( http://:9997) / i want to get them redirect to an fqdn instead. Appreciate if someone helps me in doing this. Thank you

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Answered

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

109

3

Smartzone 100 dont start services

Hi everyone. I am new on Ruckus community and I am having problem to access web interface of my smartzone 100 controller. After a reboot I cant get access web page. SSH access is working normally. When I access the controller through ssh port i see that all services are down ("# show service" comma

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Answered

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

487

6

Optimized Connectivity Experience - Expected Behavior??

While using OCE i expect to see a 'Smart Roam' type threshold where clients not meeting minimum defined RSSI would be prevented from joining the SSIDs by ACL. instead, just as many poorly performing clients are able to connect. any "best practices" Ican read to help me kick off these poorly performi

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

249

2

Is there a way to move AP Groups to a new Zone?

Hi we are aligning our AP Group due to the max number of AP's in a Zone. Is there a way we can move AP Group including AP's under it to a new Zone?

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

60

2

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Enable smart-roam on SmartZone

How can i enable smart-roam or fastroam on SZ? I have vSZ essentials and the option is not found on the gui or am i missing something? Please advise. Thanks

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

1.3K

2

Disable 802.11 a and and 802.11 g

Hi, is there a way we can disable 802.11g and 802.11a on our broadcast and only use 802.11n and 802.11ac standard? we are currently using VSZ-H 3.6.2. The plan is not let legacy devices connect to our network and only allow n and ac devices

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

190

2

Accepted Solution

AP Firmware SmartZone back to ZoneDirector without reset button?

I'm preparing to upgrade our ZoneDirector to a new SmartZone 144 controller. I've tested the process of upgrading the firmware and moving a R510 using the SmartZone's ZD Migration tool. I've also manually converted the AP back to the old firmware, but I had to press the reset button on R510 to get t

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

77

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