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Announcement: Cloud hosted SPoT 3.0 and vSPoT 2.0 are posted on Support

The latest firmware of Ruckus SmartPositioning Technology (SPoT), Cloud Hosted v3.0 and Virtual SPoT v2.0, have been posted to Support with accompanying Release Notes, Quick Start Guide, Frequently Asked Questions, vSPoT Installation, and User Guides. This release includes support for H500, R300,

Announcement

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Announcement: Ruckus SpeedFlex for Android 4.1+

The long-awaited Android 4.1+ version of Ruckus Speedflex wireless performance tool *WILL SOON BE* available on the Google Playstore:https://play.google.com/store/apps/details?id=com.ruckuswireless.speedflexThe new Ruckus SpeedFlex for Android 4.1+ User Guide *WILL BE POSTED* under product Documenta

Announcement

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Install Speed flex in Android 4.3 device

I'm trying to install Speed flex in a device with Android 4.3, I try to search using the Google Play but I can't find it.then I decided to go to the ruckus web page and from there try to install it, when I try to install it say that the device is not compatible with the app.  I already have the ZD R

Question

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Answered

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Announcement: SPoT 2.4 & vSPoT 1.4 are Available!

We are pleased to announce that SPoT 2.4 (cloud based SCG) and vSPoT 1.4 are now Available!Release Notes, User Guides, SPoT FAQ and vSPoT Installation Guides are posted on Support.   1.       Supported Firmware This release is compatible with the following Controller firmware: ·         ZoneDirector

Announcement

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Announcement: Cloud based SPot 2.6 & vSPoT 1.6 firmware are available!

Ruckus is pleased to announce that Cloud based SPoT 2.6 and vSPoT 1.6 software are released and are now available from the Products Downloads page.  Please find the latest Release Notes, User Guide, vSPoT Installation Guide under Products Documents.  Supported Firmware This release is compat

Announcement

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0

List of all clients and signal strength from ZoneDirector

Has anyone found a way to get a digital list of all clients their signal strength that are connected to a ZoneDirector? I understand there is no API to access this data. I'm thinking of maybe scraping it off the web page or something like that. Does the ZoneDirector keep any of this data in a disk f

Question

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61

4

Announcement: ZD Remote Control 9.10 iOS Release Notes

Ruckus is pleased to announce that ZD Remote Control (iOS) 9.10 is also available in the Apple app store.1. Supported OS This release has been tested on the following OSs: ·    iOS 6.0+ 2. Supported Features This release includes the following features: ·    Support for ZD 9.10 ·    Minor improve

Announcement

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When I try to download SWAT for iOS it says that the application is not availble in the US?

SWAT iOS not available on App store in the US.

Question

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Answered

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5

2

ZD Remote Control

Is there a way of being able to hide or broadcast an SSID already created thru the app? I have multiple APs with multiple SSIDs on different VLANs.  I want to be able to just edit the SSID and paraphrase, broadcast it and then have it hidden when it is not in use for certain events.

Question

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3

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Produc guide app downloading error

I'm unable to download the product guide app from Google play store and It says it is not compatible with my phone. I have a samsung Galaxy S2 skyrocket

Question

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9

4

Unable to specify VLAN ID for new WLAN?

Downloaded the Remote Control app.  When adding a new WLAN, I'm unable to specify what VLAN that new SSID will use.  Is there a reason for this?

Question

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3

3

Connection fails between iPad and Apple TV via airplay on same access point

Hi, we have problems connecting iPad with Apple TV via airplay when the Apple TV is connected on the same access point as the iPad. The iPad can't "see" the apple TV, but is able to see other apple TV's connected to other APs. Firmware is 9.5 on ZD1112, and APs are ZF7372 Any help is appreciated

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Answered

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19

Try Zapper for iPad

Ruckus Zapper is a real time performance analysis tool. Built on the open source zap wireless library, this app allows you to test the performance of your existing network, selection of APs, or do some competitive testing.

Announcement

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4

2

Announcement: SWIPE 2.0 (iOS) Mobile App is Available!

I am pleased to announce that SWIPE (iOS) 2.0.11.2 is now available in the Apple Store. Please find the latest Release Notes attached. Thanks to the Mobile Apps team’s diligence and hard work to make the release available!   1. Supported OS This release has been tested on the following OSs: ·    iO

Announcement

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SWAT for Android crash problem

Hi I'm using a galaxy tab S 10" tablet running kitkat 4.4.2. I can run SWAT. I can add new project. I can add maps for the project (I'm adding projects right size not greater than 1,2MB and smaller than 1024x768). I'm adding AP's and start testing. After running speedflex SWAT crashes. Is there any

Question

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SWIPE update available in the Google store

SWIPE (Android) 1.2.8.3 is now available in the Google Store: https://play.google.com/store/apps/de... This release has been tested on Android OS v4.2 and includes the following features: - Add AP to inventory - View AP list sorted by AP name, proximity, or error - AP location and step-by-step d

Announcement

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Ruckus mobile app for Windows Phone?

Is there a timeline for development of mobile app for Windows Phone? I see app for Apple and Android, but none for Microsoft...

Idea

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Not planned

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Ruckus Introduces SWIPE!

Ruckus Introduces SWIPE--the Smart Wireless Installation and Provisioning Engine for Smart WLANs Latest Addition to Portfolio of Free, Smart Wi-Fi Mobile Applications Enables Faster, Easier Remote Installation and Configuration of Ruckus Access Points Using Mobile Devices http://www.prnewswire.co

Announcement

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SpeedFlex on Guest network

I want to allow SpeedFlex from the Guest Access WLAN. By default all access to the AP's/ZD is blocked so it does not work. Which TCP/UDP ports do I need to allow?

Question

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22

1

Authenticate user

How can we authenticate a user by using an Android app. Now we use the hotspot but what we want is that the user needs to have the app when they want access to the Internet vlan. We use an external radius server for authentication. Regards Eddy

Question

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