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COVID & WFH ZD1200 intermittent loss of internet connectivity

ZD1200 with 3x H500, R500, R600.  Since "shelter in place" orders came, my network at home has been intermittently dropping internet connections, wifi calls,etc...  Upgraded ZD1200 to 10.1.2 build 277 and no improvement.  Began to think it was AT&T 1Gb Fiber problem.  Decided to disconnect Ruckus fr

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73

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No Ruckus unleashed app

Hello I am trying to download the Ruckus Unleashed app for IOS. However when I go to search for it it can’t be found.,

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27

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vSpot AP quantity requirements

Hello,Does vSpot needs at least 3 APs to calculate the devices positions?I'm creating an environment to do some tests with Spot API and need to know if i could test it with only one AP.For now, the locations i'm getting via API are all with x = 0 and y = 0 and i don't know if that's because i'm only

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9

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vSpot Push Api not connecting nor receiving any MQTT messages

Hello,I'm trying to receive messages from vSpot push API using a code implementation written in Node.js, as you could see in the screenshot below:My implementation never connects and always triggers the "reconnect", "offine" and "close" events.I'm using the plain password shown in the Venue config o

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19

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us-sys.ruckuslbs.com access down

Hello,I can't access to my SPoT portal in us-sys.ruckuslbs.com.How can access to SPoT dashboard?Thanks,

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6

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bonjour gateway for clickshare discovery

Hello everybody, we try to configure a bonjour gateway service on our wifi for running the clickshare discovery from the cllickshare app in enterprise mode. So we have wireless clients with clickshare app in an SSID and the clickshare base in an other VLAN/LAN. We configured the bonjour gateway for

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65

4

Is Ruckus support WIFI RTT feature?

Is Ruckus support WIFI RTT feature?

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21

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Unable to connect to newly created Network

Ruckus Unleashed 510. I went to through the popup screen to set up my new Ruckus AP and after setup there is an authentication failure that would not let me connect to the new created wireless network.I already tried the hard factory reset and it does not go to the Configure-me-xxxx screen, it still

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28

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SWIPE login issue

What login info do i use to log into SWIPE for my vSZ. I've tried the UN and Passwords i though it might be and they didn't work. (Sorry if this question was asked before i didnt see it)

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24

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MAC address to DEVICE-NAME table?

I'm looking for some sort of way to map MAC addresses to a human readable string (like Steves-iPhone). As I collect and map MAC's I could place them in a Database, Text File, LDAP or Active Directory table. This would make the various management screens easier to track devices for the sake of debugg

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186

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My cell is connected to Ruckus but it wont load videos...??

Hello guys,, i have a 7982 on standalone  Software Version:9.8.3.0.14. Everything is working fine except video apps on my phones like you tube seem to be running slow and takes a long time to load. on my laptop it works perfectly fine. i dont know what the problem is with mobile devices on my networ

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25

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S.W.A.T for IOS just updated

Updated for IOS7 and with better stability overall. https://itunes.apple.com/us/app/ruckus-s.w.a.t./id549103912?mt=8[Edited to remove reference to SpeedFlex app..update mentioned earlier is not yet approved, so will update this thread when it hits]

Announcement

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7

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cannot login to app

Amazon was sent out to my house this afternoon to help set up my Ruckus Wireless ZoneFlex Indoor AP. I was able to login to the app and create my wireless network easily, however now that I am trying to manage my network, I cannot login. The admin/username is correct but I am not sure about the pass

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93

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Announcement: SPoT Calibrator / Locator Mobile App 2.0 GA Refresh5 for iOS and Android

Ruckus is happy to announce the release of our newest update to Smart Positioning Technology (SPoT)Calibrator / Locator mobile application for iOS and Android platforms.  New GA Refresh5 Release Notesand Software are now available from these Support site links. SPoT Calibrator / Locator Mobile Appli

Announcement

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6

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Does vSPoT support KVM deployment?

As I can see on the downloads vSPoT only support virtual box and vmware esxi. Can I deploy vSPoT in Linux KVM? If so where to find qcow2 image and deployment guide? Rgds,Pamuditha

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7

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I can not add plans to Radio Maps

I can not add plans to Radio Maps, expansion of 1920 by 1080, the formats did all that told you, the size is also no more than 7 mb

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3

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can't log into unleashed app "login information is incorrect. Please try again.:

Hello,I wanted to take a look at the Unleashed app but I am not able to log in via the app.  I tried selecting "Manage" from the "Welcome to Unleashed" screen because the WLAN was already setup.  Things I have I tried- Creating a default user- Changing admin passwordThings I haven't tried- factory d

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654

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Extract raw data from SpoT

Hello all!I would like to extract raw data from people positioning from SpoT server. I know that there is an API but I would like to know if there is any tool available for that so that we can just extract the data to a txt file.Thanks in advance,

Question

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14

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Reset vSpot password

Hello, this is my first time using vSpot, I think I forgot the login password, did any one know how to reset Ruckus vSpot password?

Question

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10

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Announcement: Cloud Hosted SPoT 4.7.0 and Virtual SPoT 3.7.0 are now Available!

Greetings,   Ruckus DevEng/QA are proud to roll out a new Cloud Hosted SPoT 4.7.0 (GA) and vSPoT3.7.0 release for our Smart Positioning Technology customers.  The new firmware imagesand documentation are now available on the Support portal at these links for you and distributionas you have need.  Wi

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5

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