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To upgrade firmware/software or not

Hi, need your advice, in 2009 have bought and set-up (as backup line) Zone director 1000 2 AP’s zf2942 From there I didn’t have any problems, didn’t touch config for more than 10 years, now I am experiencing network issues, and doubting on ISP, never the less I am checking all components

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 • SmartCell Access Points

22

1

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AP-SCG does not activat the WLAN-RADIO / new installation of a SmartZone Essential

I am trying to do the migration from an ZD1200 to vSN-e. Therefore I have now two R510 in a test-enviroment connected to an brandnew installed vSN-e (I do not use the automatically migrating-service by vSN-e!!).I do have the problem, that the two R510 do not activate the WLAN-RADIO. I have successfu

Question

 • SmartCell Access Points

68

5

vSZ HS and disabling 2.4ghz on an SSID

I can't seem to figure out how to disable 2.4ghz on a SSID. All other posts seem to talk about the ZD and they don't seem to be the same. vSZ is running 3.5.1. If we create the WLAN group and then create the AP group, there doesn't seem to be a way to disable 2.4 in the AP group. Is it CLI only? Hel

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 • SmartCell Access Points

862

12

AP Name incorrect

I have many sites on two different vSZ-H controllers. Two sites only show this problem: I rename APs using the "Access Point" configuration menu. When I switch to "Monitor APs" these APs show AP Name as "MyRouter". If I go to the "Configuration" menu again, the APs show the names I gave them. Th

Question

 • SmartCell Access Points

23

2

0

P300 is it VLAN passthrough?

Team, May I ask, if the P300 is connected to a switch trunk port, likewise with the other P300, does it passthrough all the configured vlan's? Regards, Jes

Question

 • SmartCell Access Points

35

1

0

GRE / Centralized Forwarding MTU - Jumbo frames?

Hello,We run a sparsely distributed WiFi hotspot network on our own infrastructure which supports frame sizes beyond 2000bytes in all network segments.Currently we are dependant on using the "Tunnel WLAN traffic through Ruckus GRE" feature but aren't able to set the Tunnel MTU past 1500 or Auto as p

Question

 • SmartCell Access Points

129

2

Configuration AP R320

I have a AP R320 and try to configure following the Quick setup guide, but in the step 5 when used de web interface (Edge, Mozila, Crome), they do not access to de AP and do not appear the Admin login menu.

Question

 • SmartCell Access Points

143

1

0

5 GHz / 2.4 GHz

hi, please tell me how to enable only 2.4 GHz in ZoneDirector for a certain network. and for another 5 GHz?

Question

 • SmartCell Access Points

30

1

0

How many entries can I add to ACLs on SZ100?

I have a project where customer says that he needs:1. MAC authorization in WLAN;2. ACL entries number should be more that 8k.I can't find in docs what is the limit of ACL entries number for any type of ACL (l2, l3/l4). So — how much MACs can I use to authorization? How much MACs can I add to ACL on

Question

 • SmartCell Access Points

267

5

Custom login form to authenticate with Ruckus smartzone & hotspot

Trying to follow this example (https://docs.arris.com/bundle/sz-510-WISPrPortalReferenceguide-sz100,vsz/page/GUID-0C63DD21-399E-43DF-BBAA-E860A2A1BD13.html) but stuck as getting the users "Mac address". Does anyone know of a way or programing language that can retrieve this. Does anyone have an exam

Question

 • SmartCell Access Points

43

0

Migrate SZ-124 IP to new subnet (with some APs offline)

Hello,We have a production SZ-124 we need to move from an old network to a new segment.  From other posts I've read the best way to do this is to run an AP CLI script to "set scg ip " on all the APs before you change the controller's management IP.We also plan on updating the DNS entry used for disc

Question

 • SmartCell Access Points

10

0

SCG/SZ AP CLI Script to get info for all APs

I have a need to audit the uplink interfaces for all APs on a monthly basis for PHY link speed (100M, or 1Gbps).Support told me that the only way is to manually check every single AP individually via the GUI or with the CLI command below.# remote ap-cli "get netstats "I was wondering if there was s

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 • SmartCell Access Points

212

2

What is the minimum standalone firmware version to connect AP to vSZ

How can I find minimum AP standalone Firmware version required to connect AP to vSZ 5.1

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Answered

 • SmartCell Access Points

170

3

Is it possible to select which SCG node we can perform the firmware upgrade?

Is it possible to select which SCG node we can perform the firmware upgrade? We are running a 2 node SCG200 and wanted to know if it's possible to select the node to perform an upgrade.

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Answered

 • SmartCell Access Points

22

3

Decreased battery life on company WiFi

our mobile phones have a decreased battery life, when they are in the company wifi. if they are off the company wifi or in a wifi in the employees homes, battery life is normal.we are using vSZ with R700/R710 APs. are there any settings we could try?

Question

 • SmartCell Access Points

237

6

how to change the APs ip setting to static quickly

Hi guys,i want to  changed the APs' ip setting to Static in sz100, but I have more than 300 ap, if any method such as script file  to do this quickly?

Question

 • SmartCell Access Points

476

2

AP firmware 3.6.0.0.709 High Connection Errors

I have upgraded my Vsz to 3.6.0.0.510 and upgraded the APs to 3.6.0.0.709.  After the upgrade i noticed that almost every AP had a high percentage of connection errors.  I let it go for several days and thought i still had a lot of clients connected so it must be working.  In the events I see a lot

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 • SmartCell Access Points

125

19

configuration hotspot(WisPr) local in VSZ-High

Hi,I'm setting up a Hotspot on the Virtual Smart Zone - High 3.2 ruckus platform. For this I turn to AP Zone >> Hotspot (WISPr) PortalI would like to try the Hotspot portal locally. I make the configurations as they are:AP Zone>>WLAN Services & Groups Authentication Type: Hotspot (WISPr)Hotspot (WIS

Question

 • SmartCell Access Points

14

1

We can connect to SSID , but unable to connect to the Internet.

Sometime,We can connect to SSID ,but unable to connect to the Internet (some people will happen )Ruckus R500*120 ZD1200*1  (Version: 10.1.0.0 build 1515)Can't see error message from LOG when a problem occurs.

Question

 • SmartCell Access Points

197

2

How to disable Reset button on APs ?

Please advise if its possible to disable the reset button option mainly of H510 AP and dhow We want this for extra security and to avoid guests reseting APsI have searched the forum - and found nothing specific - hope I didnt miss somehting.

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Answered

 • SmartCell Access Points

46

3