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H500 disconnects from (remote) ZoneDirector

Hi all! We have a few sites that we moved from our vSZ to a Zonedirector (due to ap's not being supported on newer vSZ version). Zonedirector is running 10.1.2.0 build 318, newest one supporting the ap's in question, a mix of R300/R700/H500. Everything is working fine, except for one site. Al

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I can't join R300 to ZoneDirector 1200 - cannot upgrade AP fw

Hello,I have R300 AP and I can't join it to the ZD1200.ZD1200 fw is: 9.9.0.0 build 216R300 fw is: 9.8.3.0.14When I approve AP on the controller, fw upgrade starts, after that is AP disconnected, after a while fw upgrade starts again and this is happening again and again... (fw upgrade -> disconnecte

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Any reason why on my vSZ-H controller my T750 PoE failed to enable on eth0? Even in CLI I cannot enable PoE OUT

I've tried with the controller and it fails the update to enable PoE on eth0 (interface 1) PoE out interface. Controller successfully updates other settings on same T750. Have tried on 2 brand new T750 APs. I also tried via the CLI and is still failed to set pot out enable. Have a call into support

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ZoneFlex R500 Captive Portal without WLC

HI,I would like to setup a Captive Portal for Zoneflex R500 without using  a WLC, can you please suggest the guidelines, to make the same happen.Regards,

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Ruckus R710 - Bonjour Gatway only working for a few minutes

I have configured Multiple VLANs based on SSID. Our configuration is as follows: LAN "Ethernet" TAG: 10 IP/Subnet: 10.10.10.x/24 Private Data VLAN Tag: 20 IP/Subnet: 10.10.20.x/24 Office Data VLAN Tag: 30 IP/Subnet: 10.10.30.x/24 I have (2) Unifi switches in the network. One configur

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The difference between Unleashed and Solo AP

HelloYou are about to configure the Ruckus AP from the initial setup.I'm inquiring because I have a question during the configuration.Ruckus AP knows that there are Unleashed as a virtual controller and Solo APs that act as controllers for H/W appliances such as Zone Director or Smart Zone.I would l

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Ebay R710 cannot connect via SSH or browser. NMAP reveals several ports open after factory reset

Just received used R710 from ebay auction.  Plugged in to 12v power, factory reset, tried the phone app to try Typical Install, get the "Great you are connected to Unleased factory WiFi...." but when I hit start I get Unleashed  Unable to fetch default configuration from the AP.  So I try connecting

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vSZ- Rebooting all APs at once

Is there a way to reboot ALL AP's at once, or to reboot ALL "model AP" at once? Hi, i have the next issue, Controller: virtual smart zone with two zones: 5.2.1.0.515 and 3.6.2 issue: all ZF7982 in zone 3.6.2 report high cpu utilización (98%-100%), when our prtg shoot the alarm "cpu 100%", the

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R600 Showing not supported in Unleashed UI

I have an r510 in my network, and am trying to add a R600. I have updated the R600 to the newest firmware (200.1.9.12.55). I have rebooted and installed the latest version on the R510 (200.9.10.4.243). But the R600 shows not supported and all of the information on the Ruckus site (even though this R

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E510 DC Power

I'm getting a couple of E510s for outdoor coverage. I'm not running ethernet to them as I plan to use them in a mesh.  I will have 12V power to them.  There is an M8 connector for DC power, but I can't find a pinout or adapter for the DC power port.  Anyone know how I wire in the 12V

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r710 not connecting to zd1200

Hey All, I need your help I have a zd1200 with latest firmware and I have a r600 and some r710s. I tried to connect the r710s and some did connect without issues but have a few that are not downgrading to the zd1200 firmware Failed to upgrade AP[XXXX] image from [100.2.1.0.148] to [10.5.0.0.1

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Tunneling SSID's using a VSCG Controller

Moving from applianced based  3K Zone Directors ( which have been running flawlessly for about 100 years in production so far ) to Virtual Smartzones, I have a question regarding runnng a VSCG within a Vmware Cluster. I would like some clarification on the ability to tunnel traffic using these new V

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BUG (?) R550 won't join existing unleashed network if firmware version doesn't match

I've now experienced this twice, and are currently struggling:Existing Unleashed Network consisting of 3 R550 APs.Brand new R550 AP. I've connected it to the network, status is UNKNOWN. App shows the AP is running an older firmware.Expectation: New AP should upgrade firmware and be part of the netwo

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What is the distance covered by these access points R510, R310D, R310S, R310N

What is the diameter covered (without obstacles) of an R510 and R310D How far does the R310S reach? How far does the R310N reach? I need to know how far these reach to plan and avoid overlap please advise

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R730 negotiating 100M no matter what I do

I've got a brand new batch of about 20 R730 APs. They're all connected to Cisco 2960X PoE+ Switchgear. I don't know if I have a power issue or LLDP issue. but all of them running any version of the firmware with or without a controller etc. They all are negotiating 100Mb max and I can't even set the

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Accepted Solution

R650 bricked after upgrade

Hello, I had the stupid idea of doing a firmware upgrade on my R650 manually throught the R650 homepage as the autoupdate (through url http://fwupdate1.ruckuswireless.com/ ) was broken . Since then, it shows a simple " Building the Unleashed Network. It may take a few minutes. " when accessing the

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All R320 in the building are Offline in new setup

Hey Guys i have a project with 2x Smartzone100 and the following Access pointsH320R320- R510T310cwe commissioned the system as followscontroller version: 5.2.2.0.317Controller plane version: 5.2.2.0.126Data plane version: 5.2.2.0.21AP firmware version: 5.2.2.0.301NONE of the R320 Access points

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R550 AP Power Adapter

Hey All, I have an R550 AP and will unfortunately not be able to power it over PoE. Having a heck of a time finding a part number for a Ruckus adapter or a solution for a non-Ruckus power supply.  I find 12V.  That's it.  I have many 12V PoE adapters for other AP manufacturers, but

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Frag Attack Patch

This is my controller's version: Ruckus Virtual SmartZone - High Scale Controller Version 5.1.1.0.598 My question is, Do I have to upgrade my controller to 5.2.2 to apply the scg-ap-5.2.2.0-1016.patch (frag attack patch)? Thanks!

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R510 Factory Reset Incomplete or Hung?

I have a "new to me" R510 access point that I can't seem to get into.I've done the hold the reset button for over 6 seconds procedure several times now.If the unit is on my lan via a port on my PoE switch, it gets an IP from my DHCP server, and also sets up the Configure.me-xxxx Wireless lan.But I c

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