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Need R610_5.1.2.0.373.bl7 Firmware

Hi, I need R610_5.1.2.0.373.bl7 vsz firmware. All the standalone firmware is not getting upgraded to Virtual Smart Zone's AP firmware

Question

 • Wireless Questions & Best Practices

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upgrading Access Points from ZF7962 to R510

Hi – We currently have a Ruckus Zone Director ZD3050 with about 30 ZF7962 access points running version 9.8.3.0 build 58. We are keeping the ZD3050 because it’s fairly new, but we are replacing the ZF7962 access points with ZF R510 (model 901R510US00) to work with this controller. I&rsqu

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 • Wireless Questions & Best Practices

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Bulk modification WLAN Group OFDM settings?

Is there a way to perform bulk modification of thousands WLAN Group OFDM settings? Instead doing it one by one via the VSZ GUI. Thanks!

Question

 • Wireless Questions & Best Practices

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Client disconnection

I have a client who reports disconnection of his device at 18:22 hours. I have the capture of the logs but I need more expertise in reading logs to give a cause of the disconnection "reason=3". Can anyone help? 19:32 Controller-BROXEL stamgr: stamgr_remove_associated_sta():STA:f2:b9:ed:22:23:71, s

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 • Wireless Questions & Best Practices

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AP Auto-approval on VSZ

Hello all, I'm setting up VSZ. I have my WLAN's and AP Groups configured. I plugged in an AP in the same VLAN and VSZ approved it automaticaly.. I have the auto-approval disabled in Network--> Approval Is there another place I need to disable it ? I want to approve manualy all my AP Can you hel

Question

 • Wireless Questions & Best Practices

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Ruckus 7150-C12P

Lennar smart home. Power went out for a minute, comes back on and switch doesn’t come back online, amber system light.  I try to reset it and all lights keep flashing amber after.  Trying to use a CLI while connecting through USC-C.  I see on device manager the driver I downloa

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 • Wireless Questions & Best Practices

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HOW DO I TURN ON THE RADIO???????

On the app, the radio was turned off. HOW DO I TURN IT BACK ON??????????????? CALL CENTER IS ABSOLUTELY NO HELP. CAN NOT GIVE ME A TIME WHEN I GET A CALLBACK. WORST COMPANY I HAVE EVER WORKED WITH.

Question

 • Wireless Questions & Best Practices

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Unleashed - Network Printer Access

Hi Everyone, Need some help .. one of my customer's has a Ruckus Unleashed system with 2 AP's .. The guest network currently doesn't have access to the big sharp floor printer ..  What I need to figure out is how to I give the guest ssid access to the printer only and not the whole network .

Question

 • Wireless Questions & Best Practices

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Zone Director 1200 keeps losing network connection

Our ZD1200 has been working fine for years, all of a sudden since yesterday it loses it's connection to the network. The status light is solid green and wan port looks like it's lit up flashing green. Firmware is 9.13.2.0 build 33. I've tried restoring it to factory default and then uploading our co

Question

 • Wireless Questions & Best Practices

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Smartzone 300 is not rejoining the cluster (v5.1) - Error on Join Request - Not all blades are In_Service

I have two SmartZone 300 (v5.1) working perfectly until recently. But some days ago one of them simply lost its configuration and left the cluster. Yesterday I try to rejoin it, but as you can see in the images, it is not joining the cluster and I don't have any clue.   I have run the setup and

Question

 • Wireless Questions & Best Practices

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ZD1200 Guest Pass Generation By Active Directory Privileges

How do I set up to have Active Directory Groups define who can generate Guest Access passes?

Question

 • Wireless Questions & Best Practices

14

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Issues with Ruckus R510 series system

I'm one of these guys that bought a home with a Ruckus system built-in. I have ATT Fiber with an NBS white modem.  The Ruckus is running, we can connect to it, I have it configured.  My issue is that my wife works from home and she will be working and get regular issues with video calls a

Question

 • Wireless Questions & Best Practices

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Presales

I passed the RUCKUS WIRELESS exam twice, arrived at the third attempt, the system refuses me to retake. need your support please.

Question

 • Wireless Questions & Best Practices

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ZD3000 Anchor | Wifi Guest

Hi, We have a ZD3000  for guest internet and, WLC 5500 for business. i want to make  a EOIP tunnel  between a ZD3000 and WLC cisco 5500, or use a ZD  like anchor   

Question

 • Wireless Questions & Best Practices

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How to replace broken primary controller with a RMA device on a cluster mode?

The primary controller SmartZone 100 in a cluster mode has a hardware failure and we have to replace it with a new unit.Anyone can suggest what is the procedure to replace the primary controller unit, licenses?

Question

 • Wireless Questions & Best Practices

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Can I use 4 x Ruckus ICX 715024P as a Core Switch

Hello Team, In one of the wireless projects, my plan is to use 2x715048ZP Switches for the core switch. I have a need for 86 APs. But due to the unavailability of stock and since it will take 3 months to deliver, I could not use it right now. But the client needs the system right now and I need t

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 • Wireless Questions & Best Practices

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t300

t300 manual español?

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 • Wireless Questions & Best Practices

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How to transfer licenses between ZoneDirectors 1200?

Hi!! I have an incident with my ZoneDirector 1200, because every 20 or 10 minutes randomly the wireless networks that it has configured stop working and in the network it is not possible to contact my ZD1200 by ping and http. To make it work again it is necessary to restart it and everything retu

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 • Wireless Questions & Best Practices

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New Apple Devices with Random or Private Mac address enable are not able to access AP

Ruckus AP H510 has trouble giving Apple devices with private MAC address connections. What is the fix?

Question

 • Wireless Questions & Best Practices

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Ruckus Unleashed - Admin Accounts

Hey everyone, are we able to create multiple admin accounts with different privilege levels in a single Ruckus Unleashed network? If it's possible, please do share a guide which shows that. Thanks in advance.

Question

 • Wireless Questions & Best Practices

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