Official

Accepted

Unanswered

Advanced Filters

Search Results (85)

Relevance
Mimic Protected Port with private vlans?

Hi, I need to isolate ports in a vlan, ala "protected port" but I can't use protected port because it disables the multicast paging feature of the voip set.  I tried to setup private vlans, but you can't create a router-interface under a private vlan, from what i understand.  I

Question

 • RUCKUS ICX Switches

12

1

0

MENA RTF Workshop: 8th Sep 2021

Thanks for your participation in this workshop, please feel free to post any questions/concerns related to SmartZone Troubleshooting (AP, ICX, DP, Client, Logs, Analytics, and WIPS/WIDS)

Question

 • Middle East & Africa – English

9

0

RUCKUS Cloud & Analytics Update webinar recording now available

My recent RTF webinar on transforming WLAN management, configuration and troubleshooting with Ruckus Cloud and Analytics updates is now available for download: https://video.commscope.com/watch/sj8iHyRvspfHARxh7Dmxb2? In this webinar, I explored updated features in both RUCKUS Cloud and Analytics

Question

 • United Kingdom – English

9

0

Ideal Firmware for R610 for syncing with Ruckus Virtual Smart Zone

Hi Can Anyone Provide me the ideal standalone firmware version of r610 for Ruckus Vsz 5.1.2.0.302. Any help will be appreciated. Thank you

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

26

2

0

ZD1200 How to kill the bad signal client offline

if an ap shows the RSSI value of a client is greater than 75dbm, which means signal very bad . I dont know ruckus production very much , but i want to know how to kill the bad signal client offline , and then make sure that the client can connet the nearest ap when the movable client change its l

Question

 • Wireless Questions and Best Practices

24

3

0

ruckus 1200

Have a 1200 on the latest firmware 10.5.0.0 build 190. some clients are either: 1. loosing the pw for the wifi point 2. loosing the ip address on the client, but teh  1200 clearly shows the mac & ip address as authorized. if I go into "client connectivity" then start a test, it is

Question

 • ZoneDirector

24

4

0

illegal class reported by PD

hi I've connected some (17) Ubiquiti WAPs to an ICX7150-ZP48. some WAPs arent loading (all connected with direct patch cables in the lab). it seems to be randomly not always the same WAP. "sh inline power" output shows this error" illegal class reported by PD all WAP are the same mode

Question

 • Switches

47

3

0

No connectivity for a few seconds after connecting to WiFi

I have 3 Ruckus APs (720, 710, 510) connected to a switch, which is connected to a router/DHCP server/DNS server. When connecting a client device to the WiFi network, there is a short period of time (1 to 2 seconds) immediately after the WiFi connects where the client is unable to reach the netwo

Question

 • Access Points

47

3

0

Incorrect ECMP behavior

I've got a 7150 stack running the 09.0.00 'routing' firmware (yes, I know it's not GA, but with 08.x.x I had serious problems with IPv6 routing). I have OSPF enabled and there are two connected nodes which publish the same destination via OSPF (anycast). Here's the current OSPF route information

Question

 • Switches

12

0

0

ZD1200 problem with PDA devices

Hi everyone, When I updated ZD1200 to version 10.0.0.190 i constantly have problem with PDA devices (datalogic scorpio X3 on WinCE) PDA connect to newtwork and works fine, after PDA goes to sleep it wont connect anymore. Can someone have any idea how to solve this?

Question

 • ZoneDirector

42

3

0

2 R310s systems not roaming from one AP to the other

Hello, I have 2 APs one in my office, and one in my bedroom.   They are set up in an unleashed network and running R310_200.1.9.12.62.    Once they attach to the network they get about 460 for network speed.   When I walk to the bedroom - even after being in there 5 minu

Question

 • Access Points

43

1

0

August 2021 – The New RUCKUS Wireless Portfolio

Cantonese (Hong Kong) - 廣東話: https://video.commscope.com/watch/eZK15ihQTpFvGWK9yUurmc

Question

 • Hong Kong – 繁體中文

11

0

0

Guest access via Cloudpath throws The remote server has not yet responded

Hi, We have Ruckus vSZ with CloudPath. I have followed the video from here https://www.youtube.com/watch?v=2Ot5faLCRLM & https://www.youtube.com/watch?v=nxIDHWNASrA to add the Guest option on the workflow. On end user device when using the guest option, it is getting prompted to the voucher

Question

 • Cloudpath Enrollment System (ES)

31

2

0

How can I block more than 128 users in zd1200

Good afternoon, my query is the following: in the director zone I can only block 128 users, I work in a school and students should not be able to connect their cell phones to the network, all access lists by L2 or L3 only allow me to create up to 128 mac, is there any way to block more? Thanks in ad

Question

 • ZoneDirector

35

4

0

vSZ-E Social Login Support in v6.0

I am trying to use the social login feature that was just released in SmartZone v6.0 but am running into significant roadblocks. I would like to know if anyone has managed to get this feature working and would be willing to share a sanitized version of their configuration. Specifically, I am trying

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

17

1

0

vSZ & vSZ-D Tunnel mode not broadcasting SSID

Hello, I have both vSZ & Data Plane instances installed. I have an issue where when enabled in tunnel mode, it stops broadcasting the SSID for some strange reason. However when I do disable the tunneling method in vSZ - the AP starts to broadcast the SSID again. I have these instances install

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

23

5

0

Welcome to Ruckus Forum

Welcome to RTF

Question

 • Hong Kong – 繁體中文

8

0

0

Converting Unleashed to Ruckus Cloud (Bulk)

Hi everyone, we have around 80 Unleashed APs and we're planning to purchase Ruckus Cloud. Is there a direct way we can convert these to be operational on cloud? Or will we have to convert each AP to standalone mode?

Question

 • Cloud & Analytics

23

2

0

Ruckus R550 Intrusion Detection and Prevention

When Protect the network from malicious rogue access points is checked off nothing happens. A Verizon G3100 is picked up as malicious on the network. The security on the router is wpa2. Clients are not getting disconnected from the router.

Question

 • Unleashed

25

0

0

R500 Unleashed - enable LAN port 1?

I can't seem to find how I can enable LAN port 1 on my R500 running Unleashed 200.7.10.202.127 show ethinfoSystem Ethernet Overview: Port  0:    Interface= eth0    MAC Address= 94:bf:c4:25:xx:xx    Physical Link= up    Speed= 1000Mbps  Port  

Question

 • Access Points

13

1