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RSSI reading comparisons

Hello, when looking at the RSSI readings for clients in Smartzone I notice they appear a lot worse than when actually on site using a tool such as INSSIDER to show RSSI levels. For example, the Smartzone client RSSI level might show -75dbM, however when using INSSIDER on the local laptop the RSSI i

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

42

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0

Accepted Solution

Firmware upgrade

I have tried twice to upgrade the firmware on my R510. It is currently running 200.10.10.5.253 and I want to upgrade to 200.11.10.5.195. I am performing an online upgrade. It appears to flash properly but once the AP is rebooted it tells me to downgrade to 200.10.10.5.253 which I am able to d

Question

 • RUCKUS at Home

45

4

0

Accepted Solution

ICX-7150 9.00.10 Web Service

I have just upgraded my ICX-7150 stack to release 09.00.10 from 8.0.95d and the Web interface has disappeared. If I do an nmap scan neither of the ports is open 80 or 443. Any ideas for things to check? Can I force the servers to start manually? I have checked that I have all the prerequisites

Question

 • Switches

24

4

Accepted Solution

CLI command to verify if I'm booted into the primary flash or secondary flash - Ruckus ICX 7450 ?

Hi all, I'm new to ruckus devices and trying to get my head around the CLI commands, etc. Is there a CLI command to verify which partition I'm booted into?

Question

 • Switches

26

2

Official Solution

Can I put a 550 on a network of 510s

I was given a new 550 but the network we have consists of all 510s, will the 550 work with these?

Question

 • Unleashed

38

1

0

Accepted Solution

API-KEY ( Ruckus Cloud )

When will API-KEY expire and where do we use API-KEY ? 

Question

 • Cloud & Analytics

31

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Accepted Solution

How to modify the DataPort Native Vlan ID?

Hi All, I am using Ruckus vSZ-Essential and zSZ-D. All WIFI traffic will be in RucksGRE Tunnel and sent to the DataPlane Dataport forwarding data out with Vlan 25 tagged. The DataPort connects to the Cisco switch Port 1/0/1, is configured as switchport trunk native vlan 10. The Vlan Gate

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

25

1

0

Official Solution

I would like to see an updated SmartZone Management of the ICX deployment guide.

Any idea when the following guide will be converted to cover SZ 6.0 ? https://support.ruckuswireless.com/documents/3995-deployment-guide-smartzone-management-of-the-icx

Question

 • Switches

28

3

0

Accepted Solution

ICX High Encryption

Do the ICX 7450/7750 series switches support high encryption (i.e. SHA256) for SSH and NTP connections?

Question

 • Switches

35

1

Accepted Solution

Ruckus r510 will not pickup home Wi-Fi

In my ne Lennar home, I have att internet. The ruckus 510 does not pick home Wi-Fi. The power light blinks green. I’ve unplugged the ap and still blinks green. Help! don dwv@circlzz com

Question

 • Access Points

29

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Accepted Solution

Controller ZD

Hello, I am new to Ruckus I would like to know if it is possible that a ZD controller can control another ZD.

Question

 • ZoneDirector

29

1

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Accepted Solution

Upgrade ZD3050

Hi,i have network with ZD3050 and AP 7352my current controller version 9.5.0.0 build 156is there last safe firmware for ZD3050 and AP 7352 to upgrade ?

Question

 • ZoneDirector

42

1

0

Accepted Solution

Multi tenancy in Ruckus Cloud

Hi, I have 40 R650's to be deployed across 5 sites, and each site has a network admin. Is there a possibility to provide some sort of a multi tenancy option with Ruckus cloud where by each site network admin will have access to configure and manage only his site APs. Site -1 - 10 APs Site -2

Question

 • CommScope RUCKUS Cloud

24

2

0

Accepted Solution

ICX 7125 cannot be logged in after a power outage

I can't get to the CLI screen, I am prompted for a username and password, but I don't have one. auto approval is enabled.The system has been reset.

Question

 • Switches

27

3

0

Accepted Solution

printers won't connect to R750

We just upgraded our setup to 5 APs (all running R750), but now our printers won't connect to the internet. All our other devices connect except our printers. Our printers are HP laserjet M235sdw. I have one SSID broadcasting on both 2.4 and 5. The printers didn't connect, so I even went and set

Question

 • Access Points

57

6

0

Accepted Solution

Channelfly incompatible with apple products!?

Simple question I can't find answered anywhere. Is channelfly incompatible with apple products? I have 3 R710's running 200.11.10.5.195 (previously 200.10.10.5.246) it's always done this regardless of firmware. When channelfly is enabled on 5ghz whenever an apple device (iphone 13 pro max,ipad air 2

Question

 • Unleashed

131

1

0

Official Solution

FastIron 09.0.00 Software & Radius Privilege Mode

Hey everyone, just yesterday I updated a Testswitch (7250) from 08.0.95 to the 09.0.10 Software Version. In before I read the Release Notes and saw that the Privilege Login Mode is deprecated in Version 09.x.x. After looking through the configuration and getting used to it, i was wondering how i

Question

 • Switches

17

1

Accepted Solution

Correct way to enter negative time-offset in DHCP server?

The 'option time-offset' command for the IPv4 DHCP server indicates that it accepts a 'signed integer representing the number of seconds offset from UTC'. I'm in America/New_York, so this value is "-18600".However, 'option time-offset -18600' generates an error saying the input is invalid. 'option t

Question

 • Switches

37

3

ICX 08095e和ICX08095f版本发布,来看看解决了哪些问题

ICX 08095e & 08095f版本主要说明摘要 没有新增功能 缺省开启SSH。缺省用户名和密码. super/sp-admin 解决的主要Bug问题: 08095f解决的主要Bug问题 FI-250749:After adding and executing batch file, the standby unit reloads unexpecetdly. FI-250969:Upgrade from 8090 to 8095 and ICX will be losing connectivity to devices whose

Question

 • China – 简体中文

7

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FORTIGATE: Configuration to Access Guest Portal on Ruckus Cloud

We need to configure a Fortigate to allow Guest WiFi users to access the Guest Portal on the Ruckus Cloud via VLAN 3000. Any ideas would be greatly appreciated. Cheers

Question

 • Cloud & Analytics

25

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