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Ruckus Unleashed R750 APs losing link with Ubiquiti Edgerouter 12--switching ports on EdgeRouter solves problem

Hi, everyone. I am using two R750 APs in Unleashed version 200.8.10.3.278, with both connected to a Ubiquiti Edgerouter 12, powered by Cudy POE300 60W Gigabit Ultra PoE+ Injectors. The system is performing well, but after some time, the APs lose link with the Edgerouter. Edgerouter port lights ar

Question

 • Access Points

37

3

0

Unable to connect to system - two r510 APs with ICX-7150 switch

We've had this system for a few years and it went out. Can't connect to the networks we set up. This has happened once before and ruckus helped set up remotely a couple years back but reaching them by phone has been nearly impossible. Cannot access admin interface via app nor url so cannot check

Question

 • Access Points

26

1

0

block a client

Hello. I have a couple of zone director 1200 in Smart Redundancy configuration and about 50 AP. We would like to block a supected client from our wi-fi enviroment. We have the mac address of it but after it leaved the wi-fi, we don't see it on active/non-active client list of ZD1200, for this I

Question

 • Access Points

23

1

0

10월 웨비나에 초청합니다!!

안녕하세요 ,이제 곧 RUCKUS Technical Family webinar가 시작됩니다! 예약하시려면 지금 등록하세요.등록하기2021년 10월 20일 15:00 PMICX FastIron 소프트웨어 로드맵 및 주요 네트워크 기능 향상이 웨비나에서는 ICX 소프트웨어 로드맵과 버전 09.0.00 및 09.0.10의 주요 새 기능을 소개합니다. 또한 인프라, 네트워크 세분화, 관리 용이성 및 데이터 플레인 전면과 같은 영역에서 기능 향상의 주요 네트워크 설계 목표에 대해 자세히 알아볼 것입니다. 놓치지 마세요, 거기서 만나요!

Question

 • Korea – 한국어

8

0

Desconfiguracion de R320

Hola, amigos les tengo una consulta,estamos implementados varios equipos R320, a los equipos previamente se les coloca la IP de la controladora con el comando "set scg ip x.x.x.x" Los Sw (diferentes marcas) donde se conectan los Ap son POE, en su mayoría pasa que cuando se los conecta los R320 pi

Question

 • Access Points

15

3

R710 and Cloud

Hi All, I have Two R710 and Cloud account. Recently R710, disconnecting(heart beat lost) and another R710 is connecting to cloud at all. Kindly suggest me which firmware will work for Ruckus cloud. R710 firmware and cloud versions mentioned below. R710: 114.0.0.0.6565 Cloud Version:21.06

Question

 • Access Points

17

1

0

R550 standalone operation

Will the 901-R550-WW0 operate standalone without unleased software or a cloud service?

Question

 • Access Points

22

2

0

Ruckus R510 connection refused after factory reset

Hello, I have a couple of APs that have come back from an installation and after a factory reset (pushing the button), I have no way of connecting to a configuration interface (neither HTTP, HTTPS nor SSH). I see connection refused in the browser and in PuTTY. However, I can see - the AP get

Question

 • Access Points

21

1

0

Ruckus SmartZone and Cloud Management Partners Enablement

Ruckus SmartZone and Cloud Management By Mr. Ifzam Zaidi | Associate Professional, Pre-Sales, Ingram Micro Malaysia

Question

 • SmartZone (SZ) & Virtual SmartZone (vSZ)

6

0

zd1200 10.1.2 upgrade to 10.2.1 then license gone

sos: i upgrade my zd1200 version to 10.1.2 form 9.13 last time , that was perfect , everything is ok . but this time , i upgrade version to 10.2.1 form 10.1.2 , the ap license was gone , and the supporting license was gone too , but according to webui shows , the aps were already configued an

Question

 • ZoneDirector

29

4

0

ICX7850-C48 リリース

テスト投稿です。

Question

 • Japan – 日本語

16

1

HUAWEI ISSUES ON ZD3025

We have a client with a ZD3025 with a bunch of R500's connected to it. They have an SSID with WPA2-AES authentication. Recently Huawei launched a security update and after the update, the users can not connect to the SSID.  They also have an SZ with R500's connected to it with the exact

Question

 • ZoneDirector

14

1

0

Only broadcast one SSID on one AP in Unleashed Network

Is there a way to restrict one of the unleashed APs to only broadcast one SSID and not all of the SSIDs in the unleashed network? Without zone director, just a straight unleashed network of APs. I see where I can restrict OS types, or by MAC addresses on a specific SSID but I don't see any way of ha

Question

 • Unleashed

36

2

0

Interference with T710

Hello Ruckus community I am working on installing a wifi network with the T710 and I am faced with the presence of another wifi network in the same area. is it possible for the AP T710 to avoid interference from other networks with the activation of the channelfly? if so, how is it done? I want to

Question

 • Wireless Questions & Best Practices

17

1

0

will SNMP damage the zone director 1200/1205

Yep.. it sounds like a stupid question, but does R/O SNMP do anything to a zone director that is likely to make it fail? In particular, does it cause excessive writing/reading from  NVram or  Nand memory,when enabled? or is the data written to memory irrespective of the SNMP status.

Question

 • ZoneDirector

17

4

0

R710 radios decided to stop working, no indicator lights.

Hello! I have an R710 and the radio lights on both the 2.4 and 5G radios quit working. Is there any way to reset so the radios are transmitting? Power indicator is flashing and the CTL indicator is solid.  Any help would be appreciated.

Question

 • RUCKUS at Home

32

2

0

Unable to locate ZD1200

Switched to different ISP and cannot find IP address of Ruckus ZoneDirector 1200. The 4 Ruckus AP's that are connected to the ZD1200 are no longer broadcasting SSID's since the ISP was changed to AT&T. When plugged into Port 2 of the ZD1200 I receive internet access but cannot find the IP of the

Question

 • ZoneDirector

20

3

0

Latency (5G)

We are troubleshooting lag issues with wireless at one of our sites. We use an Ekahau Sidekick with Rukus best practices for a site survey. The site survey site (using ruckus best practice looks great) except for lack of secondary signal in some areas In the controller (Smart Zone 100, ver 6.0

Question

 • Wireless Questions & Best Practices

16

1

0

0x43 illegal class reported by PD

I have 2 Ruckus ICX7450-48P switches that are having similar issues with POE. I'm receiving "illegal class reported by PD". The lights on the POE devices blink on and off continuously. So far I've tried 4 different Unifi Access Points and one IP Phone Both switches are on the latest GA and runnin

Question

 • Switches

21

5

R850 AP setup question

I ordered a new R850 from NewEgg. I planned on using this in an Unleashed mode with my current Ubiquity setup and do not have any other Ruckus hardware. My current network already uses a 192.168.0.x network. When I plug the R850 into my Ubiquity POE switch, it boots and broadcasts its configure SSID

Question

 • RUCKUS at Home

40

2

0