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Mon, Nov 23, 2020 7:31 AM

ZoneFlex R310, showing orange led after configuration

I have 2 ZoneFlex R310 and 1 ZoneFlex R320 in the company. I have configured R310 to be master of mesh now trying to add in 2 R310.

After I configured 1 of the R310, the led for 2.4G and 5G is solid orange while the PWR and CTL is solid green, when i connect it via wifi with the SSID and password I set it is unable to connect to internet. I have set a static ip during the configuration and it show "Congratulations ! Unleashed Master is now configured !"

Please advise how to solve the orange led and internet connections thanks.

Responses

Official Rep

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97 Messages

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1.6K Points

2 months ago

First of all, R310 does not support mesh capability.

Secondly, you can find the LED light meaning from the link here.

Solid orange means radios are up but no client connected to it.  Try to use default settings including DHCP first, if all working then change to static ip.

7 Messages

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90 Points

Thanks for the note. I have reconfigured R310, uncheck the Mesh box and using DHCP. Everything was done in isolation meaning the AP was connected to my laptop via LAN not into company network.  However after its done, I connect it back into company network and the device show slow blink CTL (Network problem. Cannot contact Unleashed Master.) i check my phone wifi i can see the configure.Me.XX 

Is it due to the current R320 being installed and unable to connect? 

Official Rep

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97 Messages

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1.6K Points

The last supported Unleashed firmware version for R310 is 200.7.  If R320 is running 200.8 or above, then R310 will not be able to join as a member.  The only option to make use of the R310 as part of the overall Unleashed network would be to downgrade all R320 to 200.7 as well.

7 Messages

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90 Points

Thank you very much. So i should standandised all 3 to firmware Ruckus Unleashed AP 200.7.10.202.121 (MR Refresh5) Software for R310

Official Rep

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97 Messages

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1.6K Points

You are welcome.  And the R320 is as below.  Your link above is R310 only.

https://support.ruckuswireless.com/software/2659 

7 Messages

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90 Points

So after i downgrade R320 to v200.7 i need to re-configure it then reconfigure both R310 right? Since they can't be a mesh.